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Find a Location

NORC has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Business ProfileNORC

Market Survey
HeadquartersMulti Location Business
BBB accredited business
The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

Contact Information

55 E Monroe St Fl 20

Chicago, IL 60603-5901

Visit Website
(312) 759-4000

Customer Reviews

1.4/5

Average of 10 Customer Reviews

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Customer Complaints

22 complaints closed in last 3 years

4 complaints closed in last 12 months

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BBB Rating & Accreditation

BBB accredited businessA+

Accredited Since: 12/1/2014

Years in Business: 82

Customer Reviews are not used in the calculation of BBB Rating

Overview of BBB Rating

Related Categories

Overview

National Opinion Research Center is a market survey center which provides research in a variety of different topics and fields for committees and companies. This organization is Headquartered in Chicago, IL and also serves a national audience as well. Services available from this organization include study design and survey methodology, statistical design and analysis, survey data collection, environmental data collection, evaluation and performance measurement, program monitoring, policy analysis and recommendations, knowledge management, and technical assistance.

Business Details

This is a multi-location business.

Find a Location

NORC has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

Headquarters
55 E Monroe St Fl 20, Chicago, IL 60603-5901
BBB File Opened:
10/7/2008
Years in Business:
82
Business Started:
10/27/1941
Business Incorporated:
5/13/1970
Accredited Since:
12/1/2014
Type of Entity:
Corporation
Alternate Business Name
  • National Opinion Research Center
  • NORC at the University of Chicago
  • AmeriSpeak
Business Management
  • Mr. Nathan Carris, Senior Manager
  • Mr. Michael Boyer, Senior Director
  • Mr. Dan Gaylin, President and CEO
Contact Information

Principal

  • Mr. Michael Boyer, Senior Director

Customer Contact

  • Mr. Nathan Carris, Senior Manager
Additional Contact Information

Fax Numbers

  • (312) 759-4004
    Primary Fax

Phone Numbers

Website Addresses

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Customer Complaints

22 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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Most Recent Customer Complaint

02/20/2024

Complaint Type:
Product Issues
Status:
Resolved
I have been trying since 12/6/23 to gain access to my account in order to redeem $70 ******* Gift Card. I have sent several password reset requests, and the resets do not work. Attempted to login to portal, received message access denied. Talked with several representatives and was told in some instances issue resolved, other instances account referred to another level.
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Read 21 More Complaints

Customer Reviews

10 Customer Reviews

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Most Recent Customer Review

Brach T

06/06/2024

Received a mailer about a survey and completed the survey online weeks ago. Was told I would be receiving a $15 Amazon gift card. Weeks later, still no gift card. Should have known better than to waste my time. ************* Next time I get one of the mailers it's going straight into the trashcan, and will also be sure to let everyone I know that they are scammers as well.
Read 9 More Customer Reviews

Local BBB

BBB of Chicago & Northern Illinois

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

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