New Trash Service Information

New Trash Service Starts July 1! - Curbside, Once a Week

The city will enter into a new trash contract on July 1st. To keep the service affordable, the new standard service will now be once a week, curbside collection.  We will continue to add information to this site as it becomes available. 

Updated Service Routes - Starting July 1st

In order to make the routes most efficient, small changes were made to the daily collection schedule. This new route schedule will become effective on July 1st.  

Click on the map to enter your address for specific route information. 

Backdoor Service Options

We realize many residents will want to continue backdoor trash collection due to convenience or necessity. Options for backdoor collection are below. 

Medical Waiver 

Residents who require backdoor collection due to physical limitations will need to complete a medical exemption waiver. Once processed, these residents will receive backdoor service at no charge.  

• Medical Exemption Waiver

Forms should be completed by both the resident and physician as soon as possible, but no later than May 31 to ensure backdoor collection is not interrupted. Once completed, forms can be dropped off at City Hall, emailed to Public Works or faxed to (615) 264-5327.  We recommend confirming receipt with public works if you opt to email or fax the completed form. 

Additional Services offered by Waste Pro

After gathering feedback from public meetings and surveys, we are requiring the Waste Pro to offer backdoor collection and a second pick up day as add-on services. Residents will add these options directly through the provider at the link below.  The following service upgrades are available: 

Backdoor Collection Upgrade*
*This option will replace curbside collection. 

• Once a week          $24.11/monthly
• Twice a week         $84.04/monthly

Curbside Twice a Week Add-On
Add a second curbside collection weekly - $23.76/monthly

Waste Pro Trash Cart Options

• Cart Purchase - Waste Pro is offering Hendersonville Residents a one-time offer to purchase a 96-gallon trash can.  $105 (plus tax) -Includes Delivery 
  
• Cart Maintenance Option - $48/annually/per container

Click Here to Sign Up for these options with Waste Pro. 

Resident Communications

• Introductory Letter -  mailed to residents mid-March
• Service Information and Upgrade Options - mailed to residents late April