why aren’t my skills equipped

[xPExBlackOut124]

Platform: PS5

Which console generation do you have? Next Gen

What is your Gamertag/PSN ID? BlackOut1239

EA App/Steam/Epic: N/A

EA ID/Steam user ID: 

Date/time issue occurred: Aug 25thish

What type of issue do you have? After my 1st season in the league, my Superstar X Factor and abilities are not activating, even though I have it equipped.

Which mode has this happened in? Superstar Mode

Which part of the mode? IN-GAME

Summarize your bug After 2nd season, Superstar X Factor doesn't show up in game even though it's equipped.

How often does the bug occur? Every game I play

Steps: How can we find the bug ourselves? If it's a common issue, boot up the game and play until you've unlocked X factor and see if you have it on your 2nd season

What happens when the bug occurs? I don't have my X Factor anymore, which is pretty frustrating

[TooMeezY]

My game is experiencing the same thing, where I have all my x favor abilities equipped but when I go to play in the game I have none. My gamer tag is Mordecah on Xbox, my EA ID is TooMeezY.

[Riggs1410]

• Platform: PS5
• Which console generation do you have? next gen
• What is your Gamertag/PSN ID? CodyRiggs30
• EA App/Steam/Epic: N/A
• EA ID/Steam user ID: N/A
• Date/time issue occurred: Since launch
• What type of issue do you have?  My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
• Which mode has this happened in? Superstar Mode
• Which part of the mode? SUPERSTAR
• Summarize your bug - My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
• How often does the bug occur? Everyday
• Steps: How can we find the bug ourselves? Go into year 2 of career mode.
• What happens when the bug occurs? My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN
• Which part of the mode? Superstar mode
• Summarize your bug My SUPERSTAR X-FACTOR AND ABILITIES DO NOT SHOW UP IN CAREER MODE OR SUPERSTAR SHOWDOWN

[ETHEBEAST123]

Also note when you don’t have your abilites or X factors it also feels like you have no attributes as well and you feel like your a level 1 player

[BandoHomie]

Can’t see x factor on field don’t know if I change wrong setting or what but I can see cpu or other side of ball but not mine

[EA_Kent]

Hey everyone, 

Thanks for all the info you've shared with us so far on this. 

There was something I was hoping to confirm. Are you seeing this issue in both The League and Showdown, or is it only happening in a specific game mode? 

[truman212]

Only 3v3 ranked superstar swyad

[xPExBlackOut124]

I haven't played showdown, so so far just The League

[emodad24]

@EA_Kent This is happening in superstar mode and 3v3 - why is this taking so long to resolve? XFACTOR does not show up its that simple, please provide an answer.

[GODiTzZ]

Any idea when this could be resolved? I don't really feel like playing Season 2 with my Superstar when his X-Factor is not available anymore :/