White Glove Delivery Services

Mattress White Glove Delivery:  (Free for Plus Members)

Scheduling and delivery process:

• If you purchase any flat mattress or mattress set online (excluding Serta Sleep-To-Go Mattresses and Mattresses in Box), it will include White Glove Delivery + service for Plus Members at no additional cost! If needed, view the item in question @ Samsclub.com and confirm if it includes White Glove Delivery. If it isn't stated on the product page, the item doesn't include White Glove Delivery.
• Estimated Delivery is 10-12 business days to standard delivery zones, remote delivery zones make take longer.
• The carrier will call to schedule a delivery date and time.
• Upon arrival at your home, delivery service will remove bedding from outer packaging.
• Please inspect bed completely for damages before it is setup.
• Delivery team will remove all wasted and packing materials from premises. Delivery team will carry mattress &/ box spring to desired room (up to 2 flights of stairs).
• Delivery team will set up bed frames and attach headboards/footboards (if no tools are required).
• Used bedding will be moved to another location within the premises or removed/hauled away from the premises, upon your request.
• Delivery is not available to Puerto Rico, Alaska or Hawaii.

NOTE:  Carriers have the right to refuse to pick up if the old mattress or set is deemed a biohazard. In this case, you will have to dispose of the item at your own expense.

TV White Glove Delivery:

Scheduling and delivery process:

• You will be contacted via email with a link to a scheduling website or via phone to schedule your delivery appointment.
• Your TV will be delivered via a local delivery agent.
• In-home delivery to a room of your choice
• Attachment of TV base to TV
• Placement of TV on TV stand
  • This service does not include attachment to a mount such as a wall mount.
• Plugging the TV into the wall and turning it on
  • Includes unboxing and set up
• Removal of all packaging material (if requested)
• Removal of Debris

Furniture White Glove Delivery:

Scheduling and delivery process:

• You will be contacted via email with a link to a scheduling website or via phone to schedule your delivery appointment
• Your Furniture will be delivered via a local delivery agent
• In-home delivery to a room of your choice
• Assembly of legs and backrests (if needed)
• Placement of sectional configuration
  • The carriers are not authorized to remove existing furniture, haul-away is not included in the service
  • Room of choice needs to be cleared out prior to delivery appointment
• Plugging the power recliners and/or sectional in and checking functions working correctly
  • Includes unboxing and set up
• Removal of all packaging material
• Removal of Debris
  

NOTE:  Not all furniture items include White Glove, please check the item details page to confirm availability.