How to downgrade a Sam's Club Membership?
If you wish to downgrade your Sam's Club Membership, you have a couple options:
- Option 1: Visit the Member Services Desk at any club to downgrade from a Plus to a Club membership
- Option 2: Call 1 (888) 746-7726 and say "downgrade my membership" when prompted
- If you are not satisfied with your Plus Membership, simply inform us and request a refund through our 100% Membership Satisfaction Guarantee. We will then refund the amount you paid for your Plus upgrade back to your original form of payment or send you an eGift Card* via email. There’s a limit of one downgrade refund per household or business per year.
- Downgrade refunds are only available for members in active or expired status. A member must not be in deleted or revoked status to receive a downgrade refund.
- Downgrade refunds are for the current membership year only and not for prior years. In other words, a member is not eligible to receive a downgrade refund for prior years if they are now in a new membership year.
*Sam's Club Gift Cards/eGift Cards are valid at Sam's Club, SamsClub.com, Walmart, and Walmart.com.
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