Why can't I register my online account?
Registration problems can occur due to any of the following reasons:
- Your Membership number and first/last name must be entered exactly as they appear on your Sam's Club Membership card
- If your email address was previously registered with SamsClub.com, you will receive a prompt to contact Member Care for help resolving the issue
- If having trouble signing in with or registering the app, try deleting and reinstalling the app
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