Torque Consulting

Work Supervisor

Torque Consulting Newcastle Upon Tyne, England, United Kingdom

About The Role

We are seeking a highly motivated and experienced Working Supervisor to lead a team of technicians, skilled/semi-skilled engineers, apprentices, and trainees. In this role, you will oversee maintenance, service, installation, and repair of commercial/industrial refrigeration and air conditioning systems.

Key Responsibilities

  • Supervise a team of service engineers and technicians.
  • Service, maintain, repair, and commission refrigeration and air conditioning systems within set timescales.
  • Estimate labour costs for maintenance, service, and repair work, and prepare customer quotations.
  • Allocate labour to maintenance, service, installation, and repair contracts, ensuring customer satisfaction and financial success.
  • Maximise utilisation of human and material resources in conjunction with the Service Manager, providing necessary engineering support.
  • Offer technical and logistical support to engineers and technicians.
  • Control work in progress to ensure timely job completion.
  • Maintain technical and safety standards, adhering to Health & Safety practices and recommending improvements as needed.
  • Ensure quality service standards are upheld.
  • Perform other related duties as assigned.

Our Ideal Candidate

  • Strong planning and organisational skills with the ability to manage tight deadlines and conflicting priorities.
  • Excellent written and verbal communication skills.
  • Inquisitive mind with conceptual thinking abilities.
  • Ability to engage and motivate a team.

We offer a competitive salary and a range of benefits that make this client a great place to work:

  • 26 days annual leave plus bank holidays
  • Defined pension contribution plan
  • Life Assurance
  • Company vehicle
  • Private medical scheme
  • Company sick pay scheme
  • Continued professional development, including study leave and financial support for role-related qualifications
  • Recruitment referral scheme
  • Long service awards
  • Eye care vouchers
  • Salary Extras, including shopping, hotel, and travel discounts
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Engineering
  • Industries

    Industrial Machinery Manufacturing

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