Technical Support Engineer - Level 1
Technical Support Engineer - Level 1
Park Place Technologies
Montevideo, Montevideo, Uruguay
Descubre a quién ha contratado Park Place Technologies para este puesto
Responsibilities
- Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues.
- Understand and explain technical and procedural concepts to both technical and non-technical audiences.
- Troubleshoot complex problems, analyzing issues, across a customer environment to provide effective solutions.
- Provide timely updates, both written and verbal to our customers, internal teams, and partners.
- Punctual and reliable attendance.
- Other duties as assigned.
- A fundamental understanding of IT infrastructure. Familiarity with firewall, switches, routers, servers, or storage concepts.
- A knowledge of operating systems (Windows, Lunix, Unix) and scripting.
- Windows server management / patching experience.
- Experience working with hardware such as Dell PowerEdge, HP ProLiant, NetApp FAS, EMC Mid-Range, EMC Enterprise-Storage, IBM P Series etc.
- You will be fully trained on our systems and processes and must demonstrate the ability to be self-motivated with a strong sense of ownership and attention to detail.
- A+
- CCNA or Equivalent
- ITIL foundation or higher
- Microsoft/CompTIA
- Azure Infrastructure
- Similar technical or customer service certification
- 5%
Park Place Technologies is an Equal Opportunity Employer M/F/D/V.
Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.
-
Nivel de antigüedad
Sin experiencia -
Tipo de empleo
Jornada completa -
Función laboral
Tecnología de la información -
Sectores
Servicios y consultoría de TI
Las recomendaciones duplican tus probabilidades de conseguir una entrevista con Park Place Technologies
Mira a quién conocesRecibe notificaciones sobre nuevos empleos de Ingeniero de servicio técnico en Montevideo, Montevideo, Uruguay.
Inicia sesión para crear una alerta de empleoEmpleos similares
Otros perfiles vistos
-
Soporte Sistema de Comercio Exterior [OCE1]
Soporte Sistema de Comercio Exterior [OCE1]
-
Aprendiz produccion Laboratorio, se valora experiencia BK o McDonalds
Vidaltec
-
System Engineer
System Engineer
-
System Engineer
System Engineer
-
Delivery con moto se buscan para diversos horarios y zonas
Transport Cadeteria Uruguay
-
System Engineer / Projektleiter (m/w)
System Engineer / Projektleiter (m/w)
-
Se Nesecitan Oficial Albañil, Medio Oficial Albañil
Proobra
-
SE NECESITA CHOFER CON LIBRETA B / D (excluyente)
ONTIL