Which Brands Make the Most Reliable Appliances?
CR's Appliance Brand Reliability Rankings can help you avoid problem-prone models—and the cost of repairs
When it’s time to invest in a new refrigerator or dishwasher, you want to get one that will stand the test of time. The best way to make sure you’re not shelling out for another replacement too soon? Buy from a reliable brand. Factoring in predicted reliability—based on exclusive data from CR’s member surveys—will save you money over the long haul and keep refrigerators, washers, and other appliances out of the waste stream and landfills.
CR’s sixth annual Appliance Brand Reliability Rankings show how reliable a brand is relative to another across multiple appliance types: refrigerators, dishwashers, over-the-range microwaves, ranges, cooktops, wall ovens, washing machines, and dryers. The results are based on survey data we collected from our members on 417,629 kitchen and laundry appliances purchased new between 2013 and 2023.
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Yet again, Speed Queen sits atop our rankings and is the only brand to achieve a top Overall Score. And once again Viking landed at the bottom of our chart, joined this year by another elite brand, Dacor, which also received an unfavorable Overall Score.
The luxury appliance brand Gaggenau debuted on our chart this year, tying with two other brands for second place. Gaggenau has three product categories in our brand reliability ranking calculation: dishwashers, cooktops, and wall ovens.
Fisher & Paykel saw the largest advance between last year’s and this year’s rankings, moving up seven spots from last year and adding seven points to its Overall Score. Kenmore and Bosch experienced the biggest drops, falling nine and eight places in rank, respectively. Kenmore managed to retain its middle-tier ranking, but Bosch slipped from a favorable ranking to one that is just midrange.
Keep in mind that our predicted reliability ratings are not an indicator of performance. So even when you settle on a reliable brand, you’ll want to check our full appliance ratings to find a specific model that performs well in our rigorous lab tests. In our ratings of washing machines, dryers, and dishwashers, look for our Green Choice designation, which identifies appliances with a lower environmental impact.
CR members can read on for our exclusive chart that tracks reliability for 26 appliance brands that include Bosch, Electrolux, Frigidaire, GE, Kenmore, KitchenAid, LG, Maytag, Miele, Samsung, Whirlpool and Wolf/SubZero.
