Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

    How to Install a Smart Thermostat

    CR's experts walk you through the process in 8 easy steps

    When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more.

    3 circles one with a checkmark and dotted line pointing Google Nest Learning Thermostat
    You don’t need to be an electrician or technician to install a smart thermostat. CR shows you how.
    Graphic Consumer Reports

    Installing a smart thermostat may sound like a daunting and intimidating process, but Consumer Reports is here to show you just how simple it can be. Our experts install and test smart thermostats for a living, so they know about all the various pitfalls that come with adapting one of these new-age temperature dials to fit an existing HVAC system.

    More on Smart Home

    John Galeotafiore, who manages thermostat testing for CR, also has some tips. “It’s best not to try to replace your thermostat during a time when a functioning HVAC system is important, such as during a particularly cold day or shortly before guests will be staying with you for a holiday,” he says. “And hold on to the old thermostat. If you mess things up or can’t get the new thermostat to work, you can always reconnect the old one.”

    If you run into trouble at any point during the installation, we strongly encourage you to consult an electrician or HVAC technician. When in doubt, they can help you determine the best course of action, including confirming whether your home is suitable for the upgrade at all. The last thing you want to do is bust your HVAC system or fry your electrical, so think of your consultation bill as insurance. It would cost a lot more to fix a shorted-out air handler than it would to install a thermostat (which you can always return). So without further ado, let’s get started.

    Smart Thermostat Installation Guide

    Here you’ll find our general installation guide as both a video and step-by-step instructions with photos. It might vary slightly from manufacturer instructions for your specific thermostat, so be sure to review the installation guide and/or owner’s manual, too.

    1. Turn Off Your HVAC System

    Before you remove your old thermostat, turn off your entire HVAC system at the breaker panel. (Your system might have multiple breakers.) This will cut power to your thermostat and keep you from accidentally shorting electrical components of your system when you’re working with the wires at the thermostat.

    Some older battery-powered thermostats might still appear to be on even though the system is powered down. Resideo, which makes Honeywell Home thermostats, recommends trying to turn your HVAC system on by using the thermostat, and then listening to see if the heating or cooling equipment starts running. That way you can make sure that everything is off. 

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    Check our comprehensive smart thermostat ratings to find the right model for your home.

    2. Pop Off the Faceplate

    You’ll need to remove the faceplate of your old thermostat to get at the low-voltage wiring and backplate. It should pop right off with a little bit of effort. If it doesn’t, don’t force it; there might be a hidden screw or two that you need to remove first (look underneath). If there isn’t, consult an electrician or HVAC tech.

    Take a photo of the wiring with your smartphone so you have a record of which lines connect to which terminals. Some thermostats include stickers to label the wires with the codes on the terminals. Place them before you disconnect the wires. 

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    3. Remove the Backplate

    Now it’s time to remove the thermostat wires from the backplate. Depending on the model, you might need to back out small screws that hold the wires in place, or press small tabs using a pen to release the wires. For the backplate, simply use a screwdriver to remove the screws holding it on the wall. 

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    4. Add a C-Wire (Optional)

    If your system already has a C-wire, you can skip this step. If it doesn’t, you might need to add another wire to serve as the common wire, which powers the thermostat. “We recommend using a C-wire to provide power to your smart thermostat, since that is the most straightforward way,” Galeotafiore says.

    Some thermostat makers, like EcobeeGoogle, and Honeywell Home, make an adapter for their smart thermostats to add a C-wire, and sometimes sell it with the thermostat. Another option is to buy and install a third-party “add-a-wire” adapter. These adapters come with specific instructions, and we recommend following them to the letter.

    Note: If you’re not comfortable adding a wire, we strongly recommend hiring an electrician or HVAC technician to install it because you risk damaging your system. 

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    5. Use the New Backplate as a Template

    Use the new thermostat’s backplate and a pencil to mark the wall. Using a small bit, drill holes at the marks for the backplate screws. (Install wall anchors if necessary.) Be sure to pull the thermostat wires through the backplate before screwing it into the wall. 

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    6. Reconnect the Wires

    Once the backplate is securely attached, connect the thermostat wires to their corresponding terminals. If you labeled your wires with stickers, this step should be very straightforward. If you didn’t, consult the photo of the wiring on your old backplate to match the wires to their terminals.

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    7. Install the New Faceplate

    With the wiring in place, you should be able to snap the faceplate of your new thermostat onto the backplate. If it doesn’t attach easily, don’t force it; wires could be in the way. Tuck them back into the wall before trying to attach the faceplate again.

    Now you can turn on the breaker for your HVAC system. This should restore power to the thermostat, which will begin to boot up. (Yes, smart thermostats boot up just like your laptop.) 

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    8. Connect the Thermostat to WiFi

    Now that your new smart thermostat has powered on, it will probably take you through a series of prompts to connect it to WiFi and set up its companion smartphone app. This part of the process can differ depending on the make and model, so follow the prompts closely.

    With your new smart thermostat ready to use, you’ll start saving money.

    How to install a smart thermostat

    Photo: Consumer Reports Photo: Consumer Reports

    Top-Rated Smart Thermostats

    Looking for a new smart thermostat? Here are the three best models from our tests. For more options, check out our complete smart thermostat ratings, featuring over 30 models.


    Daniel Wroclawski

    Daniel Wroclawski

    Dan Wroclawski is a home and appliances writer at Consumer Reports, covering products ranging from refrigerators and coffee makers to cutting-edge smart home devices. Before joining CR in 2017, he was an editor at USA Today’s Reviewed, and launched the site’s smart home section. In his spare time, you can find him tinkering with one of the over 70 connected devices in his house. Follow Dan on Facebook and Twitter @danwroc.