Last updated on Jul 9, 2024

Here's how you can effectively communicate with board members in non-profit organizations.

Communicating effectively with board members is crucial for the success of non-profit organizations. As a leader or staff member, you must be adept at conveying your ideas, listening to feedback, and fostering a collaborative environment. Board members are typically volunteers who care deeply about the organization's cause, and they bring a wealth of knowledge and experience. By honing your communication skills, you can ensure that their contributions are maximized, leading to better governance and more impactful outcomes for your non-profit.

1 Know Your Board

Understanding the individual strengths, weaknesses, and communication preferences of each board member is key to effective dialogue. Some members may prefer detailed reports, while others might appreciate concise summaries. It's important to adapt your communication style to suit these preferences. Additionally, being aware of each member's background and expertise allows you to tailor your messages and solicit input on specific issues where they can offer valuable insights.

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Degaul BANZA

Cisco's Social Visionary and Break Free Awards|Microsoft Certified Trainer Regional Lead |CompTIA Partner| MCT |Cisco certified trainer I ICT Trainer & Consultant |Certiport CATC | Soracert founder|Non-profit Management
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Understanding the individual strengths, weaknesses, and communication preferences of each board member is key to effective dialogue. Some members may prefer detailed reports, while others might appreciate concise summaries. Adapting your communication style to suit these preferences is crucial. Additionally, being aware of each member's background and expertise allows you to tailor your messages and solicit input on specific issues where they can offer valuable insights. This personalized approach ensures more productive and engaging interactions with your board.

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2 Set Expectations

Clear communication begins with setting expectations about the frequency, format, and content of your interactions. Ensure that board members know when they will receive updates and what kind of information will be included. This not only helps in managing their time effectively but also in preparing them for meetings and discussions. Establishing a consistent routine for communication can reduce misunderstandings and keep everyone on the same page.

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Heidi Hill Drum

CEO at Tahoe Prosperity Center
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When board meetings are quarterly, it is important to still ensure they are updated with what is happening with your organization in between meetings. Send monthly updates to the board members so they stay engaged. And make sure they get your newsletter!

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3 Use Clear Language

Non-profit organizations often deal with complex issues, but it's essential to use clear and accessible language when communicating with board members. Avoid jargon and acronyms unless they are commonly understood within your organization. Clarifying technical terms when they are used can help prevent confusion and ensure that all board members, regardless of their background, can fully participate in discussions.

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4 Provide Context

When presenting information to board members, it's crucial to provide context. Explain how a particular issue fits into the broader goals and objectives of the organization. This helps board members understand the significance of the information and how it relates to their role in governance. Providing context also aids in decision-making, as board members will have a clearer picture of how their actions impact the organization's mission.

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5 Encourage Feedback

Creating an environment where board members feel comfortable providing feedback is essential for effective communication. Encourage them to share their thoughts and opinions, and show appreciation for their input. This two-way communication fosters a sense of ownership and engagement among board members, which can lead to more thoughtful decisions and a stronger commitment to the organization's success.

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6 Follow Up

After meetings and discussions, follow up with board members to clarify any points of uncertainty and to reinforce important messages. This could be through a summary email, a quick phone call, or a one-on-one meeting if needed. Following up not only shows that you value their participation but also helps to ensure that everyone is aligned moving forward.

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Sarah Dawson, MBA, MEd, BA

Leadership | Innovation | Business | Education | Healthcare | Inclusive | Diversity | Empowering Others | Unicorn Finder | Culture | Technology | Nerd at Heart | Building Teams | Shaping the Future | Analysis | Brand
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Following up is key. It irritates the understanding of the key stakeholders are asking and that that you understand what they are asking. That way it creates that bridge to be able to have open discussions and conversations. Communication is key.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can effectively communicate with board members in non-profit organizations.

1

2

3

4

5

6

7

1 Know Your Board

2 Set Expectations

3 Use Clear Language

4 Provide Context

5 Encourage Feedback

6 Follow Up

7 Here’s what else to consider

Nonprofit Management

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Here's how you can effectively communicate with board members in non-profit organizations.

1

2

3

4

5

6

7

1 Know Your Board

2 Set Expectations

3 Use Clear Language

4 Provide Context

5 Encourage Feedback

6 Follow Up

7 Here’s what else to consider

Nonprofit Management

Rate this article

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