Autobooks

🌟 Please join us in extending a warm welcome to Brian, our new Director of Risk and Underwriting here at Autobooks! Hailing from Atlanta, Brian brings a wealth of experience from his time at Square, where he played a pivotal role in developing their risk team. His recent endeavors in Melbourne, Australia, not only saw him enhancing risk operations but also perfecting his Aussie accent! 🇦🇺 Prior to joining the payments industry, Brian honed his skills in financial analysis and modeling during his tenure in commercial banking. An avid traveler, he recently explored New Zealand's landscapes and the bustling food markets of Southeast Asia. We couldn't be more thrilled to have Brian as part of the Autobooks family! Welcome aboard, Brian! 🚀 #WelcomeToAutobooks

👋 Let's give a warm welcome to Hailey Petway, our new Senior Frontend Engineer! With a focus on frontend development and a keen interest in the full stack, Hailey brings a dynamic skill set to our team. Beyond coding, Hailey's diverse interests shine bright. You can find her working in her garden in Seattle, WA, where she grows plants for dyeing wool, which she then knits into custom clothing for herself, family, and friends. We're thrilled to have Hailey on board and can't wait to see her contributions to our team and beyond! 🌟 #WelcomeToAutobooks

🌟 Exciting News! 🌟 Thrilled to welcome Kim Ng to the Autobooks team! With 26+ years in client success and support, including roles at State Farm, Comcast, and FinTech, Kim brings invaluable expertise. Passionate about process improvement and always eager to explore new concepts, she's a perfect fit for our innovative culture. Outside work, Kim enjoys time with her family and two rescue dogs. An active lifestyle of cycling, barre, and yoga keeps her moving. Let's give Kim a warm welcome and see what amazing things we'll accomplish together! 🎉 #WelcomeToAutobooks

🚀 DEMAND BANKING: SERIES 1 | OPENING A BUSINESS ACCOUNT 🚀 We’re excited to share insights from our new Demand Banking series focused on why small business customers switch their business accounts from one financial institution to another. 🔊 Clip 1: Carneisha Our first interview tells the story of Carmeisha. She is a gifted dessert maker, and has been making and selling banana pudding, cakes, and other tasty treats since 2015. In the summer of 2017, she realized that her burgeoning business would require a business account, fast. Why? And why did she decide on an institution where she was not currently banking? We spoke with her to learn more. ➡️ Key Takeaway: As an institution, share success stories that resonate with small business owners. Focus less on your account features (most of which are undifferentiated). Instead, focus more on how your financial institution understands business customer needs and is ready to help along the way. Stay tuned for more valuable insights in our series. You can also dive deeper into what makes someone close their business account at one financial institution so that they can open an account at a different institution: https://hubs.la/Q02y-s830 #demandbanking #smallbusinessbanking #digitalbanking #fintech

Are you or your team members headed to Q2 Connect 2024? The Autobooks team will be onsite and would love to talk #smallbusinessbanking with you. Stop by our booth to meet with a team member. If you'd like to schedule time, comment below and we'll connect you with Derik Sutton, Jake L'Ecuyer or Kyle Bazzy.

Have you ever wanted to see small business banking through the lens of a customer, to find out what they really need from your financial institution — but didn’t know what to ask or where to start? If so, our new Demand Banking Series is for you. Start here, with our overview webinar: ➡️ An Introduction to our Demand Banking Series: ✨ Understanding Customer Struggles, Unlocking Banking Opportunities https://hubs.la/Q02yrbF70

Ever wish you could go deeper with our product updates — more than what we cover in our website or notification emails? Have you ever wondered how these updates can be leveraged to help attract more customers? We know, that’s a lot of questions… And we want to help answer them all! Join the next installment of our monthly webinar series to find out more about our latest updates — and how they positively impact your institution and your customer base. Register today! https://hubs.la/Q02yqBpP0

Have you ever wanted to see small business banking through the lens of a customer, to find out what they really need from your financial institution — but didn’t know what to ask or where to start? If so, our new Demand Banking Series is for you. Start here, with our overview webinar: ➡️ An Introduction to our Demand Banking Series: ✨Understanding Customer Struggles, Unlocking Banking Opportunities https://hubs.la/Q02yrb4G0

Ever wish you could go deeper with our product updates — more than what we cover in our website or notification emails? Have you ever wondered how these updates can be leveraged to help attract more customers? We know, that’s a lot of questions… And we want to help answer them all! Join the next installment of our monthly webinar series to find out more about our latest updates — and how they positively impact your institution and your customer base. Register today! https://hubs.la/Q02yqxLq0

Our Q2 Banker Perspectives Panel is next week. If you're a #bank or #creditunion on the Q2 digital banking platform, and are considering enabling Autobooks, this is a great opportunity to hear directly from your peers as they share their Autobooks experiences. Panelists include: Mary Chetwynd from Rockland Trust Keri Wise from United Community Daniel Campelo from Cyprus Federal Credit Union We'll also be joined by Abeer Thomson from Q2, offering up her expertise as a leader within the Q2 Innovation Studio team. Join the webinar to learn from the experts as they share their experiences enabling and offering digital payment acceptance capabilities within Q2 online and mobile banking. Pick up lessons learned — starting from their initial training and go-to-market through their day-to-day service and reporting. Registration link in comments below. #bankingindustry #smallbusinessbanking #digitalbanking #fintech #payments