Gear up for peak mobile network usage during large-scale events! Protect your reputation and maintain customer contentment with CSG Assure – our market-leading quality testing solution. Bid farewell to connectivity challenges and welcome exceptional customer experiences! 👉 http://spr.ly/6049iDRc3
CSG
Software Development
Englewood, Colorado 158,228 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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People are at the heart of CSG. That’s why we’re committed to cultivating an inclusive culture for our global workforce long after Pride month ends. Learn how CSG makes an impact in this post from the Pride@CSG employee belonging group. 👇 #PrideAtCSG #BelongAtCSG
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Tired of hearing buzzwords like ‘omnichannel experience’ and ‘customer journey optimization’ without knowing how to apply them to your CX strategy? Join us for a webinar recap where we'll demystify these terms and share insights from the CSG State of the Customer Experience report. 👇
Beyond Buzzwords: Unveiling the New Era of CX
https://www.csgi.com
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Analysys Mason predicts a massive $147B revenue opportunity for CSPs integrating #Satellites by 2032. See how to secure your piece of the pie in our latest blog by Curt Minter. 👇
Reach New Heights: Why CSPs Need a Satellite Strategy
https://www.csgi.com
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Today's drivers expect convenient, multi-channel options for payment. CSG helps you transform the statement-to-payment process with a unified solution that reduces call center volume, improves collections, and drives digital adoption. 🛣️ Download our datasheet to find out more. 👉 http://spr.ly/6049iDPnl
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Planning to join MVNO Nation Africa? Don't miss Sean Casey's fireside chat featuring Kartik Mistry, Head of Standard Bank Connect (MVNO), Standard Bank Group, where they'll discuss how broadening services has strengthened customer relationships. 👉 http://spr.ly/6045iDMzH
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Time is money! In today’s competitive landscape, quality CX matters to fiber optic providers’ bottom line. That's why investing in an agile, fiber-specific BSS is integral to staying ahead of your competition with seamless customer onboarding, diverse plans and efficient billing. Learn more in our latest blog! 👇
From Startup to Scalable Success: How a BSS Can Help Grow Your Fiber Business, Fast
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Feeling stuck translating good customer experiences into numbers that leadership understands? We've got you covered! Download our eBook & discover 6 proven strategies to showcase the tangible business impact of your CX efforts. From boosting customer loyalty to reducing churn, learn how to finally show the true value of CX. 👉 http://spr.ly/604897HUm #CX #ROI
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Are you joining MVNO Nation Africa? Catch Sean Casey's fireside chat with Kartik Mistry, Head of Standard Bank Connect (MVNO), Standard Bank Group, as they explore how expanding services has boosted customer engagement. 👉 http://spr.ly/604097HGp
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Customer loyalty in insurance is down 28% post-pandemic! Are you keeping up with the digital revolution? This blog by Chris McEachran explores 8 trends shaping the future of #insurance CX. 👇
The Future of CX in Insurance: 8 Trends Shaping the Industry in 2024 and Beyond
https://www.csgi.com