MONAT Global

We are seeking a Customer Care and Vendor Manager for our UK office in Milton Keynes, starting in July/August 2024. This position is responsible for managing our EUR -BPO vendor relationship to ensure that they service our Customer and Market Partner queries within the expected contractual SLAs. This position will manage the EUR-BPO as it relates to their day-to-day performance and ensure the delivery of consistent and timely support to our customers, while meeting/exceeding levels of business performance. Constant communication and monitoring of service and quality is imperative in this role. Position will collaborate with EUR -BPO vendor to achieve key performance indicators (KPIs) that include, but not limited to the following: service level, quality, and customer satisfaction. This role will act as the first point of escalation for complaints from Sales Teams, Market Partners and Customers and be responsible for liaising with EUR-BPO. 🔎 If you're interested, please refer to the attached Job Description for more details and send your resume to gitanas@monatglobal.com.

We are always thrilled to share great news, and this one is no exception: MONAT has been awarded GOLD WINNER: BEAUTY, FASHION & SHOPPING  — NON-BROADCAST and PEOPLE'S TELLY BRONZE WINNER: NON-BROADCAST — PEOPLE'S TELLY, for our MONAT Skincare Makeup Launch Commercial in the record-breaking 45th Annual Telly Awards! "Our team is always going the extra mile, to stand out not just among innovators in our industry but in broadcasting as a whole. It's a beautiful thing to watch their creative process and see it come to life. To also receive these kind of accolades for it is extra icing on the cake. I'm immensely proud to work with them daily." - Carla Hernandez, Vice President, Global Marketing Marketing & Communications The Telly Awards honors excellence in video and television across all screens and is judged by leaders from video platforms, television, streaming networks, and production companies. This year’s winners include Adobe, Calvin Klein, ESPN, MTV Entertainment Studios, NASA, the LA Clippers (NBA). PlayStation Studios, TelevisaUnivison, and MONAT Global!!! (and more). Congratulations Team! We don't do ordinary 🥂 More details @ https://lnkd.in/dCZN9jYR and https://lnkd.in/dK3TiFSe   #awards #videoproduction #monat

We are thrilled to officially welcome Jim Singer to the MONAT Global team as our new Vice President of Research, Innovation & Microbiology. With a wealth of experience from leading global beauty brands and an impressive 117 patents under his belt, he’s poised to redefine beauty standards at MONAT. Welcome to the team, Jim! ✨ Learn more details @ https://lnkd.in/eHeHZtyF #Leadershicp #innovation #Science #MONAT

When in Europe 🌍 Here is a recap of what went on during the incredible days of community learning, and growth with the European #MOfam at MONAT Europe Ignite 2024; Because together we are STRONG! #MONATStrong #WeAreMonat #Events

#MONATstrong Almost 10 years since day one, and we proudly say that We Are Stronger than ever. We are MONAT STRONG! Incredible products, a life-changing opportunity, and best of all, our MOfam around the globe. #MOfam #Monat #weAreMONAT #growth

It's never too early for good news. We're honored to be recognized with a Bronze Stevie® Award for Innovation in Customer Service among the 2024 Stevie Award winners for Sales & Customer Service! 🏆 This recognition is a testament to our team's hard work and commitment to our customers. Here's to more success ahead! https://lnkd.in/eGR_YFeK #MONAT #StevieAwards #MONATnews

BIG NEWS ALERT! Our viral hair serum has been Named Editors Choice by Oprah Daily! 17 Hair Growth Products That Work, According to Experts #5 Hair Thinning Defense IR Clinical Serum Monat Have you tried it yet? https://lnkd.in/eFc5geHD  #MONATNews #News #MONAT

We are currently looking for a temporary Regional Sales Manager (RSM) for our UK and Ireland market (12 month maternity cover). The Regional Sales Manager plays a pivotal role in cultivating an environment that enables our Market Partners to thrive while driving revenue, Market Partner recruitment, and leadership development targets within the UK and Ireland. Externally, the RSM serves as the face of Monat Global, ensuring seamless communication between the field and the company. Location: Milton Keynes/Remote. Available in July Please see below for more information and If you would like to join our MONAT family, send your resume to gitanas@monatglobal.com Responsibilities Include ·Accountability to drive country results based on relevant KPIs ·Maintain Leadership specific social media groups ·Strong understanding of the Monat Compensation Plan ·Build strong relationships with UK&I field Leaders ·Facilitate and attend opportunity events, training events, and opportunity presentations, including group and one to one coaching. ·Develop, plan and launch sales incentives supporting relevant KPIs ·Development of quarterly training plan that increases Market Partners base and sales in specified markets.  ·Develop and maintain Sales resources including education materials, social media pages etc. ·Keeping senior management informed of evolving trends in the market and Market Partner feedback ·Tracking Sales-related matters in relevant system and prepare reports ·Ensure the processes around month end, qualification tracking for events and recognition are followed ·Represent UK and Ireland in European or Global meetings and cross-functional working groups. Qualifications & Experience ·Solid experience, preferably in a similar role (beauty or wellness preferably). ·Strong leadership and decision making skills. ·Skilled at working individually & within a team-oriented, collaborative environment. ·Excellent organizational skills, effectively prioritize and execute tasks in a high-pressure environment. ·Strong verbal & written communication skills and empathetic ability to communicate effectively and appropriately both internally and with our Market Partners ·Must be able to demonstrate strong presence on camera, social media and face to face in groups and in 1-1’s. ·Ability to influence, negotiate and resolve conflicts. ·Enjoy working with others in an international team ·Flexible & adaptable. Proactive and creative approach to problem solving ·Responsible and always driven to get the best results ·Able to work in an environment which is fast moving with an entrepreneurial business mind set. ·Be innovative, curious and willing to learn. ·Being the center of positive energy and creativity. ·Direct Selling experience is a plus Occasional travel will be necessary Disclaimer This job description is only a summary of the typical functions of the job, not a comprehensive list of all possible job responsibilities. #sales #temporaryrole #uk

#MONATReunion 2024 was yet another success! 🎉 A week filled with empowerment, beauty insights, and the kind of memories that last a lifetime. Everyone left grateful for the connections made and the wisdom shared. Next Stop: MONATions! Don't miss it @ https://monations.com/ #events #traininganddevelopment

#InternationalWomensDay The majority of our employees, Market Partners, and customers around the globe are women. Today we celebrate you, the women who make MONAT who we are, with a message to your future self 💌 From the wisdom of yesterday to the strength of today, here’s to the incredible women who shine bright, dream big, and conquer every day with confidence.✨👑 💖 Happy International Women’s Day! 💪 #Monatwomen