We're excited to announce that Arielle Coleman has joined us as a Contact Center Sales and Support Advocate. Congratulations on your new role, Arielle, and welcome to the team! #Welcome #GameOn #Oncourse
Oncourse Home Solutions
Consumer Services
Naperville, Illinois 5,351 followers
We help our customers keep their lives, homes and budgets ONCOURSE.
About us
“Oncourse Home Solutions” is the new name for Homeowner Services Group. We are a people-centric organization serving our 1.4+ million customers across the U.S. A leader in the U.S. home warranty and home repair service industries, our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions, we partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home. Our brands enjoy high customer satisfaction rates and are BBB-accredited with A and A+ ratings. We believe in giving our homeowners peace of mind with protection plans and on-demand services that simply work. Our 500 + employees align with the goal of being the most dedicated and customer-friendly organization in our industry. Our Oncourse Commitments Commitment to Customers • Deliver on every detail • Streamline for ease and clarity • Serve with care and respect Commitment to Employees • Attract, retain, and develop diverse talent at every level • Eliminate barriers and provide equal opportunity for all employees to grow and succeed • Address issues of systemic discrimination and bias through ongoing education, training, and awareness-building Commitment to Community • Invest time and capital in the communities where we work and live • Form long-term relationships with organizations and nonprofits that help underrepresented groups • Participate in community efforts to eliminate barriers to and hardships of homeownership Our Values - We are SUPER! • Supportive. Records were meant to be broken • United. It’s all-in or nothing • Progressive: Change or be changed • Empathetic: Open minds and open hearts • Reliable: Show-up and follow-through We help our customers keep their lives, homes and budgets ONCOURSE.
- Website
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https://www.oncoursehome.com
External link for Oncourse Home Solutions
- Industry
- Consumer Services
- Company size
- 501-1,000 employees
- Headquarters
- Naperville, Illinois
- Type
- Privately Held
- Founded
- 1992
- Specialties
- Water Line Protection, Sewer Line Protection, In-Home Plumbing Emergency Program, Electric Line Protection, Power Surge Protection, Heating System Repair, Cooling System Repair, Appliances, Electronics, and Business Service Line Protection
Locations
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Primary
1415 W Diehl Rd
Suite 270
Naperville, Illinois 60563, US
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1000 Bishops Gate Blvd.
Ste. 301
Mount Laurel, New Jersey 08054, US
Employees at Oncourse Home Solutions
Updates
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We're excited to announce that Amilcar Bastidas has joined us as a Contact Center Sales and Support Advocate. Amilcar has a Bachelor of Science in Electronic Engineering and over 25 years of experience in customer technical services, having worked for Nokia, Alcatel-Lucent, and Lucent Technologies. He is passionate about helping homeowners navigate unexpected repair costs. Congratulations on your new role, Amilcar, and welcome to the team! #Welcome #GameOn #Oncourse
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Plumbing tips ✅ to help prevent some of the most common causes of water leaks 💧! #HomeownerTips https://bit.ly/45rJI9k
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We're excited to announce that Zharia Fields has joined us as a Contact Center Sales and Support Advocate. Zharia comes to us with a background in customer service from Ashley Furniture. Zharia is enthusiastic about sales and looks forward to providing excellent customer service. Congratulations on your new role, Zharia, and welcome to the team! #Welcome #GameOn #Oncourse
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We're excited to announce that Shana Whitman has joined us as a Contact Center Sales and Support Advocate. Shana studied Early Childhood Education at Northeastern Illinois University and has worked for Pella Windows and Doors and Dyson Technology. She is excited about training and meeting the team. Congratulations on your new role, Shana, and welcome to the team! #Welcome #GameOn #Oncourse
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We're excited to announce that Desmond Williams has joined us as a Contact Center Sales and Support Advocate. Desmond attended William H Taft High School and previously worked as a Customer Care Representative for Aucera. Desmond is excited about meeting new people and helping customers. Congratulations on your new role, Desmond, and welcome to the team! #Welcome #GameOn #Oncourse
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We're thrilled to announce that Solesdin Miranda joined us as our new Accounts Payable Specialist. Solesdin is studying accounting at Moraine Valley Community College and has experience as an Accounts Payable Lead and Sales Manager. Solesdin is eager to learn and connect with hardworking individuals. Congratulations on your new role, Solesdin, and welcome to the team! #Welcome #GameOn #Oncourse
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We're excited to announce that Mallika Chaugule joined us as our new Marketing Strategy Assistant Manager. Mallika holds an MS in Marketing from Purdue University and has extensive experience in data analysis, market research, and strategic planning from her roles at JLL and Fox Corporation. Mallika is thrilled to be part of our dynamic environment and is passionate about our commitment to innovation and community-driven solutions. Congratulations on your new role, Mallika, and welcome to the team! #Welcome #GameOn #Oncourse
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We're thrilled to announce that Mirek V. joined us as our Data Engineering Senior Manager. Mirek has a double degree in Mathematics and Computer Science from the University of Illinois Chicago and 20 years of data experience. He has worked as a Microsoft Azure and Snowflake Database Administrator for Accenture and various financial technology firms. He looks forward to contributing to our data modernization journey. Congratulations on your new role, Mirek, and welcome to the team! #Welcome #GameOn #Oncourse
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