PerfectServe

PerfectServe

Hospitals and Health Care

Knoxville, TN 10,565 followers

Accelerating speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients.

About us

PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families in the care experience. Our cloud-based software simplifies complex clinical workflows and schedules with secure and timely communication by dynamically routing messages to the right person at the right time. We drive more efficient care collaboration in all settings to improve patient outcomes and bring joy back to caregivers. PerfectServe has more than 20 years of experience and is a trusted partner to more than 500 hospitals and 30,000 medical practices. See our open positions at perfectserve.com/careers.

Website
https://perfectserve.com
Industry
Hospitals and Health Care
Company size
201-500 employees
Headquarters
Knoxville, TN
Type
Privately Held
Founded
1999
Specialties
Healthcare, physician answering service, hospital communication, physician network, clinical communication, healthcare technology, care team collaboration, Physician Scheduling, CCNC, Practice Communication Management, Patient & Family Communication, medical answering service, patient messaging service, healthcare IT, medical communication systems, medical software, medical communication app, nurse scheduling, care team communication, and healthcare scheduling software

Locations

Employees at PerfectServe

Updates

  • View organization page for PerfectServe, graphic

    10,565 followers

    Imagine you're a clinician who's trying to contact the on-call physician to discuss a patient. You can't remember if you're supposed to page the physician directly, so instead you reach out to the call center. Unfortunately, a last-minute shift swap happened, and the call center agent puts you on hold while they try to track down the fax with the latest schedule information. As all of this transpires, your patient waits, perhaps for care that is better administered sooner rather than later. Care team communication shouldn't be this complicated. For more about how forward-thinking organizations like Prisma Health transformed their scheduling and communication workflows with #PerfectServe, check out the full webinar replay here: https://bit.ly/3xBOwMR

  • View organization page for PerfectServe, graphic

    10,565 followers

    Help us recognize Jessica "Jessie" Ward, the Director of Med/Surg at Johnson Regional Medical Center in Clarksville, AR! Jessie is known as a friendly and passionate leader. Her nominator shared that she recently stepped up as the interim director of the Labor and Delivery Department to help lead the nurses there. She was also instrumental in helping recruit the next director for that department. In short, Jessie is not only a wonderful nurse but a fantastic leader willing to help out whenever needed. Congratulations to Jessie for being one of this year's Nurses of Note! #Nurseleaders #Nurselife

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  • View organization page for PerfectServe, graphic

    10,565 followers

    When a patient’s condition quickly deteriorates, activating a rapid response team is crucial for providing timely interventions to prevent further decline. 🚨🚑 PerfectServe's care team alerts are tailor-made for these critical situations. From telestroke to trauma and cardiac emergencies, these alerts ensure rapid & accurate responses, enhance patient outcomes, and even reduce alarm fatigue. Check out our latest blog for some real-world examples that highlight the benefits and impact of care team alerts: https://bit.ly/3XYn1rB

    Reduce Time to Treatment with Care Team Alerts

    Reduce Time to Treatment with Care Team Alerts

    https://www.perfectserve.com

  • View organization page for PerfectServe, graphic

    10,565 followers

    Efficient communication is key to high-quality patient care. 🏥✨ With PerfectServe's secure messaging functionality, care teams can quickly and safely exchange vital information, ensuring the best outcomes for patients. 📲👩⚕️👨⚕️ Watch the full video to see how PerfectServe can help you level up your practice communication: https://bit.ly/4cZSoaC

  • View organization page for PerfectServe, graphic

    10,565 followers

    "One of the very core tenets of the communication strategy was we have to centralize how we host our schedules." - Nicholas Perkins, DO, FACP. If you're not optimizing provider schedules as part of your broader communication strategy, you won't realize the full potential of your project. Without this crucial step, your scheduling process is much more likely to be—to quote Dr. Perkins—some form of "garbage in, garbage out." 😬 For more on this discussion, check on the full webinar replay: https://bit.ly/3P7ZIGT

  • View organization page for PerfectServe, graphic

    10,565 followers

    Many leading hospitals and health systems have enlisted PerfectServe as a partner in their transition to shared devices for nurse communication and mobility. As you can imagine, one question comes up a lot during this process: What's the best #smartphone for nurses? Scroll below for a primer, then check out our detailed breakdown of four popular devices from Apple, Spectralink, Zebra, and Ascom here: https://bit.ly/3VvwWlY

  • View organization page for PerfectServe, graphic

    10,565 followers

    Today we'd like to recognize Margaret White, an anticoagulation staff RN-BC at Baylor Scott & White Health in Georgetown, TX! Margaret is known to be the type of nurse who treats all her patients and coworkers like family. Her nominator shared that she is a "strong believer in teamwork and treats everyone on the team as equals." Help us give Margaret some love today as we recognize her as one of this year's Nurses of Note! #Nursesofnote #Nurselife #Nurserecognitionaward

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