"The rules for good crisis communications are the same—whether you're a global multinational worth tens of billions of dollars or whether you're a little car dealership in Nebraska." On the latest episode of Connected, Dusty Weis talks about why it's important to have a crisis communications plan and walks through how to keep your message consistent and transparent.
The Reynolds and Reynolds Company
Software Development
Dayton, OH 135,434 followers
To be a most admired, customer-driven organization with empowered associates who deliver superior products and results.
About us
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
- Website
-
https://www.reyrey.com
External link for The Reynolds and Reynolds Company
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Dayton, OH
- Type
- Privately Held
- Founded
- 1866
- Specialties
- computer software for automotive retailing, training and consulting services for automotive retailers, automotive business forms and supplies, dealership management systems, automotive marketing and advertising, and IT services (Reynolds Infosystems in the U.K.)
Products
![Click here to view FOCUS]()
FOCUS
Customer Relationship Management (CRM) Software
Equip your entire sales team to be more successful in their roles. FOCUS, a redefined customer relationship management (CRM) solution, enables salespeople and BDC reps to manage every customer interaction as it happens, while allowing management to track performance and train the sales team in real time. It takes manual work off your team by automatically prioritizing prospects, tasks, and follow-up actions based on the customer’s likelihood to buy. It also sends the right communication at the right time with results-based scheduling. With a simple interface designed specifically to each user’s role, FOCUS enables your team to work smarter and more effectively to close more deals.
Locations
Employees at The Reynolds and Reynolds Company
Updates
-
ReySource®, the online ordering portal from Reynolds Document Services, offers customers the ability to order what they want, when they want. And with our newly redesigned website, we have made it even easier for customers to place and track orders, browse our entire catalog, and much more. Click below to discover more about the convenience of ReySource! 🔗 https://lnkd.in/g-eiCjET
-
-
There are ample opportunities for automation and AI in every corner of your dealership. But that doesn't mean it should automatically applied everywhere. There are many tasks and processes that require a human touch. Here are some helpful tips as you look to introduce automation and AI. #FuelFriday
-
Would you like the chance to earn $5,000 for a charity of your choice, VIP tickets to Reynolds Retail Summit: Amplify 2024, and a trophy to put on display at your dealership? 🏆 Sign up for our 2024 Automotive Amplifiers Contest! And don't wait too long; the deadline is July 12. 📅 https://lnkd.in/g6CxWey6
-
-
On this episode of Connected, Greg is joined by Dusty Weis, president of Podcamp Media and host of the award-winning Lead Balloon podcast. Dusty has quite the background in media and public relations, and he shared great insight into how dealers can be communicative and transparent with their customers when faced with a PR crisis. Dusty and Greg discuss: -Creating a proactive crisis communication response plan. -Rebuilding customer trust after a crisis like a cyberattack. -Distributing your message through a clear, compelling story. Watch the full episode on YouTube: https://lnkd.in/gFXKMq7P Listen on Apple: https://lnkd.in/gqXbphM4 Spotify: https://lnkd.in/gddDqeT8 Learn more about Lead Balloon here: https://lnkd.in/giMA5CE #ConnectedPodcast #CrisisResponse #CrisisCommunications #LeadBalloon
-
The Reynolds and Reynolds Company reposted this
A VIP trip to Landsdown Resort and $5000 to the charity of your choice?! Reynolds and Reynolds and Gubagoo are excited to announce the Amplifiers contest! Inspirational and collaborative ideas will be highlighted and rewarded with prizes! 3 finalists will be selected from fixed operations, variable operations, and community impact, and will present at this year's Reynolds Retail summit. 🏔 Finalists will receive VIP treatment with travel expenses paid to the Reynold’s Retail Summit ✈ The deadline to submit contest submissions is this Friday, July 12th, and the prize is $5000 to the charity of your choice 🤩 This is truly a great opportunity for members of the automotive industry to spread their incredible ideas 💡 We at Gubagoo are excited to join Reynolds in welcoming entrees!
-
Join Reynolds Document Services Director of Compliance Terrence O'Loughlin, KPA Director of Legal Affairs Robert Ebin, and KPA VP of Corporate and Legal Development Adam Crowell for this exciting webinar! Steering Through Personal Liability: FTC Insights for Dealers With increasing scrutiny from the Federal Trade Commission (FTC) on vehicle sales and lease deals, personal liability has become a pressing concern for automotive dealers. This webinar will provide a comprehensive guide to help you safeguard your dealership and yourself from costly fines and legal repercussions. Thursday, July 18, 2024, 11:00 AM PDT | 1:00 PM CDT | 2:00 PM EDT Register here: https://lnkd.in/guvYyD_W
-
-
Discover industry best practices. Connect with top performers. Grow your skills. Amplify your business. Reynolds Retail Summit: Amplify 2024 is only six weeks away. Register today and secure your spot! Sign up by July 19 to guarantee your complimentary room at the AAA Four Diamond Lansdowne Resort. reyrey.com/amplify
-
Is your current deal funding process setting you up for a pennant run or a season that falls short of expectations? ⚾ It might be worth asking that question as you prepare for new eContracting requirements from lenders. #FuelFriday
Three Things Baseball Can Remind Us About Funding a Deal
https://fuel.reyrey.com