UX Planet

💎 30+ Questions for Usability Testing Session Questions cover a range of aspects from initial impressions to specific tasks, interaction feedback, error handling, overall satisfaction, and future expectations. When running usability testing, you don’t need to ask all the questions from this list; choose questions that are relevant to your testing goals. #UX #usability #uxresearch #uxdesign #research #uxtesting #usabilitytesting

💡 Top 10 Mistakes When Creating User Journey Maps 1. Not defining clear objectives 2. Skipping user research 3. Overlooking key user segments 4. Ignoring the emotional journey 5. Focusing solely on happy paths 6. Neglecting the context of use 7. Omitting channels and touchpoints 8. Underestimating the importance of the post-conversion experience 9. Creating too complex or too simplified journeys 10. Failing to update journeys over time #UX #userjourney #userexperience #uxdesign #customerjourney

💡 Information Architecture Design (10-step guide) 1. Define goals and objectives. Understanding the goals of your business and the needs of your users is foundational. The architecture should be aligned with business objectives (like increasing sales or promoting user engagement) and ensure it meets user expectations for an intuitive and satisfying experience. 2. Conduct user research. The research will help you understand people who use your product, define a user mental model, and use this information to maximize the chance that you will create a user-friendly product. 3. Content inventory and audit. Understand what content you already have and how it aligns with your goals and user needs. 4. Categorization. Categorization involves grouping content into logical, user-friendly categories. It is all about creating a logical structure that helps users find information quickly and easily. 5. Create the information structure. Define the main categories and subcategories of content and organize them in a way that reflects their importance and relationship. 6. Labeling and taxonomy. Labeling involves choosing the right words for navigation elements and categories. 7. Prototyping. Prototypes are interactive models that simulate the user experience. They allow for testing and refining the IA with real users, ensuring the final product is as user-friendly as possible. 8. Usability testing. Testing the IA with real users is crucial for identifying issues and areas for improvement. It provides direct feedback on how users interact with your prototype, highlighting what works well and what doesn’t. 9. Implementation. This phase involves the technical realization of the product, working closely with web developers and designers to ensure the structure, navigation, and content organization are implemented as planned. 10. Evaluation and maintenance. Post-launch, monitoring user behavior through analytics and feedback mechanisms is essential for understanding how well the IA meets. #informationarchitecture #design #UX #userexperience

Top 5 Best Books On Usability Testing 1️⃣ “Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests” by Jeffrey Rubin and Dana Chisnell 2️⃣ “Usability Testing Essentials: Ready, Set…Test!” by Carol M. Barnum 3️⃣ “Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems” by Steve Krug 4️⃣ “Moderating Usability Tests: Principles and Practices for Interacting” by Joseph S. Dumas and Beth A. Loring 5️⃣ “Remote Usability Testing: Actionable Insights in User Behavior Across Geographies and Time Zones” by Judy Blostein and Nupoor Ranade #usability #usabilitytesting #UX #userexperience #productdesign

💡 Top 10 Cognitive Biases in Product Design 1. Confirmation bias. The tendency to search for, interpret, favor, and recall information in a way that confirms or supports your point of view or values. It leads to a lack of objectivity in decision-making. 2. Anchoring bias. The tendency to rely too heavily on the first piece of information encountered (the “anchor”) when making decisions. For example, initial user research can set an anchor for product design strategy. 3. False consensus effect. The tendency to assume that your own attitudes, behaviors, and beliefs are more widely shared by others than they actually are. (“Other people think like me”). 4. Bandwagon effect. The tendency to do (or believe) things because many other people do (or believe) the same. This is related to groupthink and herd behavior. ( “This design is great because my team thinks it’s great.”) 5. Availability heuristic. A bias where people overestimate the importance of information that is available to them. 6. Dunning-Kruger effect. Individuals with average skills overestimate their ability. It’s the phenomenon where the least competent people often believe they’re the best. 7. Overconfidence bias. The tendency for someone to be overly confident in their own abilities, such as marketing, prototyping, or coding, than is objectively reasonable. 8. Framing effect. People react differently to a particular choice or decision depending on how it is presented or “framed.” This effect shows how the same information can lead to different conclusions or actions, based purely on the context in which it is presented. 9. Sunk cost fallacy. This bias refers to the phenomenon where a product creator is reluctant to abandon a strategy or course of action because they have invested heavily in it, even when it’s clear that abandonment would be more beneficial. (“This product is my baby.”) 10. Self-serving bias. The tendency to attribute positive events to your own character but attribute negative events to external factors. It’s common in the case of a team win versus loss. #psychology #productdesign #design #UX #cognitivebias #cognitivebiases

💡UX Strategy: What is it and How to Create One UX strategy is a plan of action that allows the organization to reach a higher state of user experience over a certain period of time. It lies at the intersection of product design and business strategy and serves as a guide for prioritizing and executing UX work over time. Questions to ask when creating a UX strategy: ☑ Why do we need a UX strategy in the first place? ☑ Who are our users? What needs/wants do they have? ☑ Who are our competitors? What are their strong/weak sides? ☑ What are our business objectives? What actions will bring the highest business value? ☑ Who needs to be involved in UX strategy design? ☑ How will we know when we’re successful? How will we measure success? Check UX strategy blueprint & books in this article. 👇 #UX #strategy #UXdesign #userexperience #productdesign

💡 Top 7 UX Research Books 1. Just Enough Research by Erika Hall 2. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal 3. 100 Things Every Designer Needs to Know About People by Susan Weinschenk 4. Quantifying the User Experience: Practical Statistics for User Research by Jeff Sauro 5. Mental Models: Aligning Design Strategy with Human Behavior by Indi Young 6. User Research: Improve Product and Service Design and Enhance Your UX Research by Stephanie Marsh 7. The User Experience Team of One: A Research and Design Survival Guide by Leah Buley #uxresearch #research #userresearch #productresearch #designresearch #design #productdesign

💡 5 Practical Techniques For Improving User Retention 1. Community building 2. Re-engagement campaigns 3. Email marketing and push notifications 4. Feedback loops and exit surveys 5. Behavioral triggers #UX #retention #userretention #productdesign #userexperience #uxdesign #UI #userinterface #conversionrate

💡 10 Psychological Facts About Human Behavior 1. Attention economy 2. Paradox of choice 3. Echo chambers 4. Information overload 5. Dopamine feedback loops 6. Social comparison and identity 7. Google effect 8. Digital empathy and connection 9. Online disinhibition effect 10. Fear of Missing Out (FOMO) #psychology #productdesign #UX #cognitive #science #humanbehavior

10 Facts About Using Color in Product Design Things to remember when creating a color scheme for your product #color #colors #productdesign #userexperience #UX #UI