About
Articles by Aaron
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5 Areas of User Experience Focus for Cloud Vendor Evaluation – Reducing Cost and Implementation Time
5 Areas of User Experience Focus for Cloud Vendor Evaluation – Reducing Cost and Implementation Time
By Aaron Cooper
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"How should we integrate User Experience with Agile and Scrum?"
"How should we integrate User Experience with Agile and Scrum?"
By Aaron Cooper
Activity
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Why argue when you can TEST hypotheses? Dick and Jane were at their marriage counselor’s office. Another fight with sharp words and slammed doors…
Why argue when you can TEST hypotheses? Dick and Jane were at their marriage counselor’s office. Another fight with sharp words and slammed doors…
Liked by Aaron Cooper
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In the world of amazing work days, today I get the prize! Hand cramps from signing almost 200 scholarship awards, but notifying the recipients this…
In the world of amazing work days, today I get the prize! Hand cramps from signing almost 200 scholarship awards, but notifying the recipients this…
Liked by Aaron Cooper
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Hi friends! I’ve decided to leave CVS Health in pursuit of new adventures and while it’s always hard to make a shift, I'm excited for what might be…
Hi friends! I’ve decided to leave CVS Health in pursuit of new adventures and while it’s always hard to make a shift, I'm excited for what might be…
Liked by Aaron Cooper
Experience & Education
Licenses & Certifications
Publications
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Hiring Conversational Designers with Aaron Cooper, Banner Health’s Sr. Dir. of Digital Experience
UX Magazine
As conversational AI continues to change the nature of UX, we’re excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he’s looking for when hiring design talent and how he makes sure key people within his organization…
As conversational AI continues to change the nature of UX, we’re excited to bring you a practical (and thorough) conversation about hiring design talent with Aaron Cooper, Senior Director of Digital Experience at Banner Health. Aaron has lead the creation of multiple products involving conversational AI at companies like Honeywell and Optum Health, and was generous enough to open up about what he’s looking for when hiring design talent and how he makes sure key people within his organization are partners in design. We’ve also got a special guest host for this episode: Elias Parker, the executive producer of our book, Age of Invisible Machines, and of this podcast. An ethnographer by training, Elias has been working with UX practitioners for more than a decade and has hired over 200 researchers and designers across disciplines.
Other authorsSee publication -
Podcast - Encouraging Great Ideas
Product Momentum
Aaron believes that “excellent facilitation helps you scale your ideation.” In fact, great ideas and great leadership go hand in hand. An idea can lay dormant for years waiting for just the right moment to be applied; the quietest team members often contribute the deepest insights. The key is creating a space for everyone’s contributions, then recognizing which can be applied to build better products.
Listen in to learn some strategies that improve your facilitation skills, and be sure…Aaron believes that “excellent facilitation helps you scale your ideation.” In fact, great ideas and great leadership go hand in hand. An idea can lay dormant for years waiting for just the right moment to be applied; the quietest team members often contribute the deepest insights. The key is creating a space for everyone’s contributions, then recognizing which can be applied to build better products.
Listen in to learn some strategies that improve your facilitation skills, and be sure to catch Aaron’s thoughts on:
• Persona speed dating to keep customers’ needs front-of-mind across the organization
• Gleaning deep insights by asking the right questions and asking them often
• Challenging the status quo and choosing people who are “willing to be a little crazy”
• The impact of AI on the future of product, especially for designers -
Article - Persona Speed-Dating
UX Magazine
How might we quickly enable stakeholders to step inside the shoes (or steel-toed boots, sandals or work-at-home slippers) of our personas, to drive a human-centered mindset?
Patents
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Synchronizing annotations between printed documents and electronic documents
Issued US9436665B2
The popularity of e-books and other electronic documents has increased among readers such as legal practitioners, medical practitioners, students, and others in recent years. Some of these readers maintain a printed version of a document as well as an electronic version of the document. Many readers have grown accustomed to annotating printed documents by highlighting and underlining portions of text, writing notes in the margins, writing notes between lines of printed text, crossing out…
The popularity of e-books and other electronic documents has increased among readers such as legal practitioners, medical practitioners, students, and others in recent years. Some of these readers maintain a printed version of a document as well as an electronic version of the document. Many readers have grown accustomed to annotating printed documents by highlighting and underlining portions of text, writing notes in the margins, writing notes between lines of printed text, crossing out printed text, and the like. While conventional e-books and other electronic documents sometimes allow for digital annotations to be added directly via a reading device, a reader often must continue to refer to a printed version of a document that he or she has initially annotated, as these electronic document platforms do not enable synchronization of annotations between a printed document and an electronic version of the printed document.
Abstract
An image of a printed document portion is provided to a synchronizer. The synchronizer retrieves an electronic version of the printed document and identifies an electronic text portion that is textually similar to a printed text portion. The synchronizer detects an annotation in the printed document portion and inserts a corresponding digital annotation into the electronic document.Other inventorsSee patent -
Navigable Layering Of Viewable Areas For Hierarchical Content
Issued US10067651B2
Exemplary embodiments are generally directed to navigable layering of viewable areas corresponding to a hierarchical structure of computer-readable content. In exemplary embodiments, a stack of viewable areas including a first viewable area and a second viewable area can be rendered on a display within a footprint area. An order of the viewable areas in the stack can correspond to a hierarchical relationship of computer-readable content and the viewable areas can include information associated…
Exemplary embodiments are generally directed to navigable layering of viewable areas corresponding to a hierarchical structure of computer-readable content. In exemplary embodiments, a stack of viewable areas including a first viewable area and a second viewable area can be rendered on a display within a footprint area. An order of the viewable areas in the stack can correspond to a hierarchical relationship of computer-readable content and the viewable areas can include information associated with the hierarchical relationship. The second viewable area in the stack can be adjusted, for example, by resizing and/or repositioning the second viewable area, based on a compression criteria to accommodate the viewable areas of the stack within the footprint.
Other inventorsSee patent -
Application – Advanced features, service and displays of legal and regulatory information
Filed CA2764319A1
Systems and techniques are disclosed that allow a user to enter a query in a query input region of a graphical user interface and respond to the query by automatically directing it to an appropriate database, saving a user from having to choose among the myriad databases within the system. The system provides shareable folders for not only selected documents or excerpts from documents, but also for annotations and markups associated with documents. The system also enables a user to set…
Systems and techniques are disclosed that allow a user to enter a query in a query input region of a graphical user interface and respond to the query by automatically directing it to an appropriate database, saving a user from having to choose among the myriad databases within the system. The system provides shareable folders for not only selected documents or excerpts from documents, but also for annotations and markups associated with documents. The system also enables a user to set permissions as to whether to allow documents, as well annotations and markups, private or publicly available to other users. Further, the system allows a user to specify an action that is to occur once a particular event occurs affecting a document, annotation or markup.
Other inventorsSee patent
Courses
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Behavior Design with BJ Fogg
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Projects
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Speaker, Intelligent Automation Week, Chicago 2019
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Led conference session on "Change Management Initiatives To Ensure Intelligent Automation Program Success"
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Speaker, Strategic HR Forum, SHRM Executive Network
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Shared strategy for Digital Transformation of the Human Resources function
Organizations
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Minnesota State University, Mankato
Advisory Board for Customer Experience Certificate Program
- Present
Recommendations received
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LinkedIn User
30 people have recommended Aaron
Join now to viewMore activity by Aaron
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⚠️ CAUTION: Critical thinking ahead! The reason I focus so heavily on organization design is because the shape of the organization predisposes the…
⚠️ CAUTION: Critical thinking ahead! The reason I focus so heavily on organization design is because the shape of the organization predisposes the…
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Take advantage of this great opportunity to learn the LUMA System in person in Pittsburgh! I'll see Yinz there. #designthinking
Take advantage of this great opportunity to learn the LUMA System in person in Pittsburgh! I'll see Yinz there. #designthinking
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I'm thrilled to share that I've been promoted to Principal Product Design at YUJ Designs! 🎉 It's been an incredible journey from Lead Designer to…
I'm thrilled to share that I've been promoted to Principal Product Design at YUJ Designs! 🎉 It's been an incredible journey from Lead Designer to…
Liked by Aaron Cooper
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Are you tired of playing the innovation guessing game? 🎲 As product leaders, we pour our hearts and souls into creating products that we hope will…
Are you tired of playing the innovation guessing game? 🎲 As product leaders, we pour our hearts and souls into creating products that we hope will…
Liked by Aaron Cooper
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