Diana M. Mehochko

If you're a CDFI credit union and you're wondering, 'What the heck is a material event?' this blog is for you. We also explain how to report it, so check it out: https://loom.ly/xBocgws #creditunions #CDFIs #materialevent

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At a time when delinquencies are rising and lending is slow, being efficient is critical. It's best for the member and their experience, as well as the credit union's resources and ROA. Our CEO, Bonnie Ortiz, was the invited guest on CU Broadcast with Mike Lawson talking about the importance of operational excellence and two new credit union clients O2 is working with, OAS FCU and Strategic FCU, to move them closer to that goal! https://loom.ly/IGG-Z5A #creditunions #projectmanagement #operationaleffectiveness #strategicplanning #operationalefficiency #strategy #operationalexcellence #creditunion #delinquencies #collections

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Retail Remote Transfer is a fully managed program for banks and credit unions that allows your customers to transfer coins and cash directly into their checking account from any participating Coinstar kiosk. No matter the size of your institution, we have a Retail Remote Transfer program that fits your needs. Learn more: https://loom.ly/4TaMoDI #SmallChangeBigImpact #CoinstarForFinancial #RetailRemoteTransfer #bankingindustry #banks #creditunions #customerexperience #financialinclusion

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CUNA Strategic Services is pleased to announce our new alliance with Arkatechture. NACUSO's 2023 CUSO of the Year, Arkatechture integrates their key banking systems for highly trusted and easily accessible analytics. With their solutions, Arkatechture provides actionable data strategies to help credit unions prioritize initiatives, track progress, and measure ROI. Making data-driven decisions positions credit unions to grow and drive operating efficiencies. "Arkatechture's ability to deliver a true data analytics ecosystem is paramount in positioning credit unions to transform their organizations into data-driven decision-making leaders in the financial services arena,” said Barb Lowman, CUDE, CSS president. “We're excited to support Arkatechture's efforts to equip credit unions with the right tools to help them leverage data to reimagine both the member experience and staff engagement.” Learn more about Arkatechture: https://hubs.li/Q02wfGr90

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Many #banks and #creditunions use Alchemer Mobile to collect and respond to in-app customer feedback. This helps them drive data-driven product decisions and increase member retention. Learn how Advantis Credit Union uses Alchemer Mobile to increase ROI and improve customer satisfaction, loyalty, and retention. https://lnkd.in/gitbeBgE

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This is an interesting article by the Credit Union Times - #creditunions face a wealth of innovation opportunities, spurred by #fintech challengers and emerging technologies. Navigating these choices effectively requires careful consideration and guidance on selecting solutions and fintech partners.

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Is compliance affordable and accessible for credit unions? Absolutely. More and more credit unions are prioritizing this in our discussions. Regardless of size, every credit union faces the same regulatory standards and audits. Meeting these requirements is essential, providing comfort, safety, and security to all members. #Unions #Compliance #AffordableCredit #AccessibleFinance #PrioritizingDiscussions #CreditUnionSize #FinancialInclusion #UnionBenefits

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There's still time to register for this new webinar series, Safeguarding Your Credit Union’s Future, from CUNA Strategic Services. This monthly webinar series will take on the hot topics in the movement and connect you with alliance providers who can help you safeguard your #creditunion against threats and bridge the gaps that prevent your credit union from growing and thriving. Join CSS and ADVANTAGE, powered by JMFA on May 30 to hear from expert panelists on the future of overdrafts amid heightened competition as they discuss the challenges and opportunities facing credit unions and address topics including regulatory expectations, evolving consumer needs, and strategies to preserve revenue. Register: https://hubs.li/Q02wQLQx0

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New Content Opportunity for Credit Unions > https://bit.ly/4euXRH3 #DDJMyers and NAFCU Services Corporation present "Blind Spots in the Boardroom" article written by Peter Myers, SVP | DDJ Myers. Read this thought provoking article to gain a deeper understanding of how the most memorable outcomes can be when long-held and unchallenged assumptions become apparent, the absence of institutional or team competencies is revealed, or the time is taken to face the unaddressed strategic or cultural variables that have impeded progress. Feel free to reach out to Peter for more information on the subject. #CUBoards #CreditUnion #Leadership #CEO #CEOSuccession

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Our clients have learned that the right technology, paired with a consumer-centric approach, can transform challenges into opportunities. Allied Payment Network offers digital payments solutions that aren't just innovative, but that also resonate with our #bank and #creditunion clients' needs and align with their core values. Read our client success stories: https://hubs.ly/Q02zg8Jj0

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💡 Great breakdown from John Meyer for CUES CU Management Magazine on how credit unions can beef up their digital account opening process to better compete with digital banks. "Certainly, a credit union must verify that the person applying is an upstanding human and that the person behind the screen is that same human. The great news? There is technology that can do that task for you. Use technology like Alloy or some other tool to help prove a potential member is who they say they are. In doing so, your CU will avoid asking the many questions that digital-first institutions don’t pose up front to potential customers." https://lnkd.in/eB8Qh4yA

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Meeting the tech-pectations of the surging younger, digital-savvy member bases is one of the pressing member #engagement challenges for credit unions today. In our latest #blog, learn how Resulticks can turn your audience members' data into #personalized experiences that create loyal advocates for your credit union. To discover the actionable #insights that help elevate your credit union's growth in the digital age, read the blog: https://resu.io/4S6PYB #Resulticks #AudienceEngagement #Solution #CustomerDataPlatform #CDP #JourneyOrchestration, and #AI-Powered #Analytics for #Revenue #Growth #CreditUnion #Usecases

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From the Finopotamus Press Room: Eltropy Heats Up Webinar Season: Equipping Credit Unions and Community Banks with Powerful Fraud Prevention Strategies #fintech #creditunions

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Greener pastures for credit union futures come from sustainable practices developed today. Let's discuss sustainability and your credit union https://ow.ly/QtcW50Rk6zU #creditunions #creditunion #creditunionlife #fintech #leadership #strategy #efficiency #solutions #branding #marketing

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📢 Up next at #CUCPSummit2024: Blake Hastings, SVP of Corporate Strategy & Chief Economist at SWBC, presents on Economic Trends and Updates. 📊 This is crucial for Credit Unions and the collections industry to stay informed on economic shifts. Don't miss out! 🌟 #CreditUnions #Economy #Collections #CUCP2024

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