Jeanette Fuccella

Raleigh, North Carolina, United States Contact Info

Sign in to view Jeanette’s full profile

Welcome back

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

New to LinkedIn? Join now

or

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

New to LinkedIn? Join now

3K followers 500+ connections

View mutual connections with Jeanette

Welcome back

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

New to LinkedIn? Join now

or

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

New to LinkedIn? Join now

Join to view profile

ServiceNow

Duke University

Blog

About

I’m a seasoned UX Research leader and product strategist with a proven track record of…

Activity

My latest guest on Dollars to Donuts is Tamara Hale PhD, the Director of Product Experience – Research & Insights at Splunk. We talk about the long…

My latest guest on Dollars to Donuts is Tamara Hale PhD, the Director of Product Experience – Research & Insights at Splunk. We talk about the long…

Liked by Jeanette Fuccella

Experience & Education

ServiceNow

*****.**

********, ******** ******** & **********
**********

********* **** ********** **********
**** **********

****** ** ******** (*.***.)

2008 - 2012
******* ******** **********

** **********

1987 - 1991

View Jeanette’s full experience

See their title, tenure and more.

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

Volunteer Experience

Chaplain

The Salvation Army

Poverty Alleviation
Disaster Relief Worker

Family Health Ministries

Disaster and Humanitarian Relief
Chaplain: Helen Wright Women's Shelter

Urban Ministries of Wake County

Poverty Alleviation
Youth and Mission Director

Raleigh Moravian Church

Disaster and Humanitarian Relief
Hospital Chaplain

WakeMed

Social Services
Chaplain: South Wilmington Street Men's Shelter

Urban Ministries of Wake County

Poverty Alleviation
Urban Farming

Inter-Faith Food Shuttle

Environment
Foster parent

Peak Lab Rescue

Animal Welfare

Recommendations received

Chris Connelly

“Jeanette is one of the finest UX Research and Product Strategists I have ever worked with. Throughout our years at Pendo, we partnered on several projects ranging from Analytics feature development to enterprise Platform capabilities. She has proven herself to be an invaluable partner and collaborator in every instance. She brings many ideas and directions and different ways we can validate them to provide the absolute best user experience. Her leadership exceeds the bounds of User Research, positively influencing Product, Design, and Engineering. I wholeheartedly recommend her and would jump at the chance to partner with her again in the future.”
LinkedIn User

“Jeanette brought user research to the table at Pendo. She started a function that was ambiguous during a time of rapid growth and turned it into a valuable partner to the product team, and to the sales and customer success teams, who further realized the value of bringing the customer in early and often as we matured our product. She is an amazing cross-functional collaborator. In my time as Head of Product Operations, she actively sought out ways for our two fairly new teams to collaborate and drive success together. Things like Voice of Customer programs, research repositories, Feedback management, NPS Analysis (and other items) were so much more valuable with the combined efforts of our teams. Jeanette has also created programs for our customers to continuously advise us on bigger picture items. This type of work helped establish more partnerships with customers and has given us insight in a structured way to help decision making at various levels here at Pendo. Jeanette is an asset to teams and companies where silos need to be broken down, and the voices of the quiet geniuses need to be elevated. She's curious, unafraid, thoughtful, fair, and data driven. In my time working with Jeanette, we have also become friends. It's because of all of this I can attest to her character as a human. She's someone who seeks out diverse thoughts and opinions, brings positive energy to the table, stays neutral and focused on facts, and celebrates achievements along the way.”

15 people have recommended Jeanette

Join now to view

View Jeanette’s full profile

See who you know in common
Get introduced
Contact Jeanette directly

Join to view full profile

Sign in

Stay updated on your professional world

By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy.

New to LinkedIn? Join now

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

About

Activity

My latest guest on Dollars to Donuts is Tamara Hale PhD, the Director of Product Experience – Research & Insights at Splunk. We talk about the long…

Liked by Jeanette Fuccella

Experience & Education

ServiceNow

**. ***** ** **********

View Jeanette’s full experience

See their title, tenure and more.

Volunteer Experience

Chaplain

The Salvation Army

Disaster Relief Worker

Family Health Ministries

Chaplain: Helen Wright Women's Shelter

Urban Ministries of Wake County

Youth and Mission Director

Raleigh Moravian Church

Hospital Chaplain

WakeMed

Chaplain: South Wilmington Street Men's Shelter

Urban Ministries of Wake County

Urban Farming

Inter-Faith Food Shuttle

Foster parent

Peak Lab Rescue

Recommendations received

Chris Connelly

LinkedIn User

View Jeanette’s full profile

Sign in

People also viewed

Cassidy Fein

Rachel Young

Stephen Cosme

Christine Schoaff

Christopher Geison

Sean Crater

Yi Peng

Michael Chapman

Ananda Nadya

Jo Oakley

Explore collaborative articles