Mary Segesta

🛒The future of retail is here. Explore how 2024's digital innovations like XR and IoT create unforgettable shopping journeys. Discover six cutting-edge digital innovations revolutionizing the industry in 2024 and beyond.

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Feedback is a gift. Accept it gracefully. Unwrap it enthusiastically. And action it promptly. Smart people actively solicit for feedback from people that they trust and respect. We all have blind spots. Be proactive about learning how you can incrementally improve over time.

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So important in challenging and complex environments!

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Understanding starts with education and awareness. Research shows that when leadership and employees learn more about hidden workplace inequities, they tend to shift their thoughts on fair employment practices. As a result, communication and #EmpatheticLeadership are more important than ever. If we want efficiency and #flexibility, we must first be open to understanding each other. #HumanCentricLeadership

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Is your enterprise considering upgrading to AI PCs? Learn some of the most compelling use cases and get the latest on adoption trends from Forrester Principal Analyst Andrew Hewitt on this week’s What It Means episode.

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Historically I have viewed Platform Teams as a separate entity, there to keep things running. Somewhat of a support role. The article points out some of the possible benefits of embedding the members of the Platform team into the product teams to ensure consistency, continuity and supportability. It would definitely have a headcount impact, but from a productivity and forced collaboration standpoint it could be the answer to many of the problems facing product/delivery teams. -- a very interesting idea indeed...

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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In a world filled with constant change and unexpected challenges, emotional resilience is more crucial than ever. Many of us struggle with stress, anxiety, and the ups and downs of life, often feeling overwhelmed. But what if there was a way to navigate these challenges with grace and strength? I invite you to read my latest blog post, "How I Became an Emotionally Resilient Person," where I share my personal journey towards emotional resilience. This isn't just a story; it's a roadmap filled with practical tips and insights that helped me transform my life. https://lnkd.in/gwizWpjY

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When looking at the leader as a change architect, one thing that immediately comes to mind for me is delegation. Leaders are tested by their skills and capacity to delegate, and to do so effectively. Often, managing a workload in a realistic scope means understanding when the right time is to say no to a new project and to focus on the tasks already at hand. Most people are going to be overextended when managing an array of projects, so understanding where best to allocate resources is also a question of understanding what's best for a team. #ChangeMangement #OrganizationalCulture

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Catch a glimpse into the future of #FinOps! Check out CFO Dive’s recent article sharing insights from Bill Lobig, VP of Product Management at IBM Automation, to learn more about Apptio, an IBM Company’s approach to cloud optimization.

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Join me and this fabulous panel next week as we discuss the shift from project to product and the underlying cultural shift this drives. Feel free to share your questions and thoughts in advance too - what's your view? #brighttalk #daytodaydevops

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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Next Wednesday (May 8) here in Portland, you can join me, Jerry Gaube, John Boone, Jennifer Waldrip, Madeline Kenney, and many others for the Women in Analytics (WIA) 2nd annual DataConnect West which will be a one day jam packed event focused on #AI. Hope to see you there! Some topics that might inspire you to join: ⭐ Beyond the Hype: Achieving Meaningful Business Impact with Generative AI and LLMs ⭐ ⭐ Empowering Women in AI: The Necessity of Technical Expertise + Industry Translation ⭐ ⭐ AI Transforming Shopping Experiences: Personalization and User Journey ⭐

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Early in my career I would preach the value of strategic planning while doing very little of it And now that is a core part of my life, I cannot stress how important People, YOUR team, shapes the strategic vision of an organization Right talent, right place and at the right time A few notes from an upcoming blog post about Strategic Planning - how it almost sunk in the early days PeopleLift and how it is a competitive advantage for us moving foward. Why do we place so much priority on planning cycles? Strategic #workforce planning ensures we have the right talent in the right place at the right time to meet our evolving needs because this #market is anything but 'ordinary'. What do you all think? #strategy #strategicplanning

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Discover the Leadership Wisdom in "Leaders Eat Last" by Simon Sinek! 𝐒𝐭𝐚𝐫𝐭 𝐘𝐨𝐮𝐫 𝐌𝐨𝐧𝐝𝐚𝐲 𝐖𝐢𝐭𝐡 𝐌𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧 In his bestselling book, "Leaders Eat Last: Why Some Teams Pull Together and Others Don't," Simon Sinek explores what makes a truly great leader and how they inspire their teams to achieve extraordinary results. Here are some key takeaways that every leader should consider: 1. 𝐂𝐫𝐞𝐚𝐭𝐢𝐧𝐠 𝐚 𝐂𝐢𝐫𝐜𝐥𝐞 𝐨𝐟 𝐒𝐚𝐟𝐞𝐭𝐲:   Great leaders foster an environment where team members feel secure and valued, promoting trust and collaboration. This "Circle of Safety" helps teams work together without fear. 2. 𝐓𝐡𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐄𝐦𝐩𝐚𝐭𝐡𝐲:   Leaders who show genuine care for their employees build stronger, more cohesive teams. Empathy and understanding are critical in creating a supportive work culture. 3. 𝐏𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐳𝐢𝐧𝐠 𝐭𝐡𝐞 𝐖𝐞𝐥𝐥-𝐛𝐞𝐢𝐧𝐠 𝐨𝐟 𝐎𝐭𝐡𝐞𝐫𝐬:   True leadership is about putting others first. Sinek emphasizes that leaders who prioritize their team's well-being over their own personal gain inspire loyalty and dedication. 4. 𝐓𝐡𝐞 𝐑𝐨𝐥𝐞 𝐨𝐟 𝐂𝐡𝐞𝐦𝐢𝐜𝐚𝐥𝐬 𝐢𝐧 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩:   Sinek explains how our brain chemistry affects leadership and team dynamics. The release of oxytocin and serotonin fosters trust and cooperation, while cortisol and adrenaline are linked to stress and fear. 5. 𝐋𝐨𝐧𝐠-𝐭𝐞𝐫𝐦 𝐕𝐢𝐬𝐢𝐨𝐧:   Successful leaders think beyond short-term gains and focus on long-term success. They invest in their people and create strategies that ensure sustained growth and development. 6. 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐓𝐫𝐮𝐬𝐭 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲:   Consistent actions and behaviors from leaders build trust within the team. Trust is the foundation of any successful organization and is cultivated over time through reliable and ethical behavior. Embrace these principles and transform your leadership approach. Let's create environments where teams feel safe, valued, and inspired to achieve greatness together! Follow Cdr Hemant Kaushik for more insights and leadership wisdom Amazon link: https://lnkd.in/djqD38z3 #Leadership #TeamBuilding #CircleOfSafety #LongTermVision #TrustInLeadership #SimonSinek #LeadersEatLast #HemantKaushik

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Curious about the all the hype around AI?!? Grab a cup of coffee and check out our very own ServiceNow's Chief Digital Information Officer Chris Bedi as he shares insights on the top three ways enterprises are using GenAI to extract value and transform their operations. ⬇️

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Building an effective AI strategy requires a rigorous approach — from developing a business-driven vision to planning which initiatives to adopt and why.

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