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I have over a decade of…
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🌟 Exciting news: Today I joined the amazing team at MX as Director of Product Design! Their mission is to empower the world to be financially…
🌟 Exciting news: Today I joined the amazing team at MX as Director of Product Design! Their mission is to empower the world to be financially…
Liked by Mia Bohleman
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Calling all Chicago UXers! We have a few spots left for "Design the Future," a UX networking event hosted by frog and McDonald's at our West Loop…
Calling all Chicago UXers! We have a few spots left for "Design the Future," a UX networking event hosted by frog and McDonald's at our West Loop…
Liked by Mia Bohleman
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Proud of the work we do everyday to serve our associates! Grateful to work with an awesome team! 💙✨
Proud of the work we do everyday to serve our associates! Grateful to work with an awesome team! 💙✨
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Desi Reuben-Sealey, UXMC
This visual illustration by the Nielsen Norman Group highlights how having just a style guide is a good start but is by no means the complete story. Building a complete design system takes time, a lot of collaboration and patience between teams. Working together is an important component to success. You or your design team cannot do this alone. So understand, who in your business you need to collaborate with, who is needed as your supporter - ideally one or more higher up and peer - in your business. Finally, if you are privileged to lead and serve a team or department of people, understand the strengths and weaknesses of your team, put them to use in the correct areas of Design System development, ensure you don't lock in or build solid walls around your Design System, keep it organic, which will ensure it's cross business benefit. #strategy #designsystems #ux #designthinking #criticalthinking #collaboration #victorinox Victorinox
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Allan Tse
Thought provoking FC article on the future of design leadership! In an era where design thinking and understanding customer journeys remains fundamental to shaping the products and experiences we encounter daily, the landscape of design leadership is undergoing a profound transformation. As pioneers like IDEO, renowned for their innovative design thinking methodologies, undergo restructuring, a new generation of design leaders is emerging, tasked with grappling not only with the future of design but also with redefining the role of design in business strategy. What are your experiences navigating the changing landscape of design leadership? How do you envision the future role of design in shaping businesses?
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John Grøtting
A Product Narrative is a powerful tool for Product Managers and UX Designers. It is a great way to take your User Research and build consensus in your team around key takeaways. It is also a tool to help your stakeholders understand and remember the issues. In this particular example, I have focused on some issues related to nurses. Here the focus is more on the issues and less on the solutions. But, your needs will shape your narrative structure. If you have tried this tool or if you have questions, I would love to hear your feedback.
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Pedro Canhenha
Worth revisiting this article on the topic of Product Adoption and what drives clients to do so. https://lnkd.in/eEmWv7x #design #designthinking #designbuild #designstrategy #product #producctdesign #productmanagement #productstrategy #designprinciples #innovation #designers #digitaltransformation #ux #uxdesign #uiux #uidesign #designinnovation #application #software #softwaredesign #usability #userresearch #research #usercentereddesign #productleadership #uxwriting #designsystems #empathy #interfacedesign #usabilitytesting #userexperience #productdesign #accessibility #ui
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Leigh Bertling
With only 3.7% of the top 1,000,000 global home pages meeting current WCAG standards, do the 9 success criteria additions to WCAG 2.2 guidelines help or hinder? Since its inception, WCAG has undergone numerous iterations, with WCAG 2.1 serving as the prevailing standard from 2018 until the publication of WCAG 2.2 in October 2023. 👉 Let’s explore the 9 success criteria that were added to WCAG 2.2: Focus Not Obscured (AA) and Focus Not Obscured (Enhanced) (AAA): A user who is tabbing through content using a keyboard needs to be able to see the focus indicator, indicating where they have moved their keyboard focus (either partially – AA, or completely – AAA). Focus Appearance (AAA) Focus indicators must, at their smallest, be as large as a 2 CSS pixel thick perimeter of the unfocused component and must have a contrast ratio of 3:1 Dragging Movements (AA) Guideline for an alternative to actions that involve holding down and dragging - reordering a list, for example. Target Size (Minimum) (AA) Targets meet a minimum area of 24 x 24 pixels, so that it’s easier for users to select the correct button or link. Consistent Help (A) Provide help action in a predictable, consistent place. Redundant Entry (A) Helps users, not to have to fill in duplicate information in a process. This could be through auto population or dropdowns, for example. Accessible Authentication (Minimum) (AA) and Accessible Authentication (Enhanced) (AAA). The AA requires alternatives to solving a cognitive test in an authentication process or having users memorize a passcode should be provided. The AAA requires that an alternative is provided for authentication processes that use object or user-supplied images and media in the log-in process. 👉 The 9 additions to WCAG can help companies increase customer experience for users with disabilities, but more guidelines that specifically address AR and VR experiences, and more simplified guidance on ways designers can meet the requirements of WCAG would go a long way in furthering the understanding of how to make websites compliant. #a11y #Accessibility #WCAG #InclusiveUX
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Babu Ravanepalli
The Jobs to Be Done framework is crucial for product designers, especially as the line between product managers and designers continues to blur. This article can revolutionize how we approach problem discovery and opportunity identification, offering deeper insights during the design phase. It's a must-read for anyone looking to elevate their design process and deliver exceptional results.
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Peter Merholz
🗣️ Pssst! Many (most?) UX/Design orgs have way more people than are actually necessary to deliver great user experience. This is something I was first clued into in 2014, speaking with a design leader who had recently left a Silicon Valley software company to run a team at a bank. She told me how the team she inherited had 20 people, but, given her team's straightforward remit (showing balances, transaction activity, and other basics), she should only need 10 folks to deliver a quality user experience. But then she said something that I've replayed in my head at least weekly since then. She said that she was stunned to realize that, given the complexity of her product organization, she actually needed 40 people to cover all the work and relationships. This is when I realized that many design orgs were not "user-centered" or "customer-centered," but "product-centered." And these product teams are bloated (from the perspective of delivering meaningful customer value), which drives design teams to be bloated as well (again, from the frame of reference of delivering user/customer value). What I didn't know at the time was the trend (and cult) of agile transformations and SAFe, which I now believe to be the primary culprit of this bloat. Shortly before I left Adaptive Path, I lead a team that designed the entire ecommerce experience (for desktop and mobile web) for a major brand, including landing pages, category pages, detailed product pages with reviews, shopping cart and checkout functionality, wishlists, address books, birthday reminders, and more. We had 5 people. For a team covering all those things to be effective in-house now, you'd need at least 15, and many would have so much more. I know what I'm saying may strike a sensitive chord in this time of layoffs and difficulty finding work. And I'm not saying we should cut UX/Design teams in half—these teams need to be this size to ensure quality UX is delivered in these contexts. But I suspect the convulsions we're experiencing are in some part due to a realization that these product development organizations are fundamentally misshapen to deliver the kind of value expected of them.
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Ben Levin
With enough #compute, one could imagine a cloud-hosted UX research platforms like @UserTesting building specialized analytical models. But it's likely out of reach for most small UX research teams, and certainly for any #independent UXResearcher. https://lttr.ai/AR3uS #UXResearch #UXDesign #uxresearch #HundredThousandPounds #UXR #Freelance #LargeLanguageModel
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Chelsea Reyes
If we're not talking about design maturity, agile process, or craft, then us designers are probably talking about ✨quality.✨ I certainly see my interviewer's eyes light up when I mention this magical word. "Design is the one that has to hold the quality bar," I tell them. But what if that didn't have to be true? For a truly high-quality product, I don't think it should be design holding the line. It has to be something baked into the organization - everyone holds the quality bar. Even though "quality" is a slippery thing to define, if we can define it and hold ourselves to it, we can reduce the tension in the org and start to think less about the mere baseline quality for the product and more about raising that bar - delighting the user. I very much enjoyed Luke Anthony Firth's take on how they folded quality into their product building process. Have a read! https://lnkd.in/g4SenmYZ #designleadership #productprocess #productdesign #productquality #designquality #opentowork
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Rob Berrones
GitHub makes collaboration and communication easy when it comes to design systems. We use issues and discussions to track bugs and questions, it helps us build a knowledge base. These tools are surprisingly absent in our design tools, and this needs to change. I am going to change that. #ux #designsystems #equalityintools
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Pedro Canhenha
Worth reading through this article on the ever important topic of Accessibility. https://lnkd.in/e8JamZSS #design #designthinking #designbuild #designstrategy #product #producctdesign #productmanagement #productstrategy #designprinciples #innovation #designers #digitaltransformation #ux #uxdesign #uiux #uidesign #designinnovation #application #software #softwaredesign #usability #userresearch #research #usercentereddesign #productleadership #uxwriting #designsystems #empathy #interfacedesign #usabilitytesting #userexperience #productdesign #accessibility #ui
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Thomas W.
Like sellouts, many unemployable UX "thought leaders" prioritize telling businesses what they want to hear over what is best for the business, the product/service or customers. There's a significant shift away from focusing on quality in design and user experience, favoring quick production and fake testing instead. I argue that prioritizing profit over ethical considerations has led to serious societal harms, like; Boeing, Teflon scandal, Tesla and OxyContin. Individuals who challenge harmful business practices risk being marginalized or labeled as troublemakers, especially during periods of corporate restructuring or in a downturn. "If you stand in the gap between a business doing harm to the customer, you're going to be labeled as someone who's a problem and you're going to be on your way out. Especially when there's multiple rounds of layoffs. They identify the potential whistleblowers and they're like, okay, we got a boy scout over here on team X. We need to get rid of this guy. He's talking about people's feelings and, doing right by them 'n stuff. I don't know what all this empathy shit is, but we need to get rid of it post-haste because THAT doesn't sound like profit." —Me With Jennifer Blatz. #UXLeaders #Ethics #UserExperience #CX https://lnkd.in/gMFJxnaK
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Erez Reznikov
The second part of my article on the value of explicit design rules is here. In it I dive head first into example in layout, position, ordering padding and margins with examples from various design tools. In the end of this part there's also a treasure trove of links to other insightful people writing on adjacent subjects. Hope you find it interesting and be swayed to try tools that allow for more expressive explicit design rules. https://lnkd.in/dmGpUHU6
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Robert Stribley
There’s still time for folks to sign up for my Fundamentals of User Experience Design class at SVA which runs three weeks, meeting twice a week, starting next Tuesday. That's six weeks of UX goodness packed into three. More information below if you're interested or want to pass this on to someone else who may be. #UX #UXdesign #IA
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