Steve Moran

The County of Sonoma implemented SimpliGov to automate the submission and reimbursement process for health and wellness benefits - leading to an increase in program participation and greater employee satisfaction. Read the success story: https://bit.ly/4aoUBdM #digitalforms #workflowautomation #governmenttechnology #esignatures #userexperience

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Are you at the Senior Living Executive Conference in Arizona? Join Catie Ramp, MBA, MPA tomorrow as she discusses "Where the Action Is! - A Review of Legislative and Regulatory Trends at the State Level." Don't miss out! Stop by and say hi! #SeniorLiving #Conference #LegislativeTrends #RegulatoryTrends

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In an era where consumers value transparency, how can senior living communities balance the need for clear pricing information with the strategic management of pricing details to optimize revenue and market competitiveness? #homehealthcare #seniorliving #agingpopulation #seniorcare #pricingtransparency https://lnkd.in/g8HUUrMf

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https://lnkd.in/gewRApz8 With acuity levels increasing Senior Living will have to make a choice as to who they want to be and who is their target demographic. The average move in is now over 80 and has multiple chronic conditions. Providing residents with 1:1 staffing is not financially viable, solutions like CaringOnDemand can provide a scalable cost effective solution for their communities. #changingaging #seniorliving #careyourway

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Many questions arise during in your #SeniorLiving search, from finances to amenities and activities. And you might have found yourself wondering, "Is senior living worth it?" Read our blog to learn more and discover why senior living it is: https://bit.ly/3KtxNhM

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Reminder: Our "Navigating Senior Living" webinar with VHC Health is TOMORROW! Don't miss out on valuable insights into senior living options. Register now! https://lnkd.in/dqMjueYs #SeniorLiving #Webinar #Tomorrow #SilverBridgesConsulting

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#caregivers - identify the factors to consider when #agingparents ask to move into your home to receive care https://lnkd.in/gwXTBS7t *** #caregiversupport #healthcare #retirementplanning #financialplanning #seniorhousing #healthsystems #communityhealth #medicare #worklife

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🔍 Explore Senior Living Options with Us! Join us for our "Navigating Senior Living: Understanding Your Options" webinar on May 22nd at 7 p.m. via Zoom. Learn about various senior living options, fee structures, regulations, payment methods, and more! Secure your spot now: https://lnkd.in/e6uK8S9T #SeniorLiving #Webinar #RegisterNow

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Excellent podcast highlighting Jensen Jones’ vast knowledge of the importance of KPIs for caregiving agencies and even more importantly, implemtation of KPIs. Miriam Allred, as always, you are a fantastic host. It is cruicial to have established Key Performance Indicators (KPIs) when operating a caregiving agency for numerous reasons: Measure Performance: KPIs allow you to track and measure the performance of your agency against set goals and targets. This helps you understand how well your agency is performing and where improvements are needed. Monitor Quality of Care: KPIs related to patient outcomes, caregiver satisfaction, and other metrics help you monitor the quality of care your agency is providing. This ensures that your agency is meeting the needs and expectations of clients and caregivers. Identify Areas for Improvement: By analyzing KPI data, you can identify areas within your agency that may need improvements or adjustments. This allows you to allocate resources effectively and make informed decisions to enhance overall operations. Accountability: Establishing KPIs creates accountability within your agency. It helps set clear expectations for staff, caregivers, and management, and holds them responsible for achieving defined targets. Strategic Decision-Making: KPIs provide valuable insights that can inform strategic decision-making within your caregiving agency. Having clear performance metrics allows you to make informed decisions on resource allocation, service offerings, and overall business strategy.

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Tips for Seniors: Stay Active Living in a senior community offers plenty of activities! Sign up for something different this month and invite a family member to join. If you're not in a senior community, local senior centers or park districts can help you find new activities. Consider attending a sporting event, trying a new restaurant, or visiting a museum. Learn to cook or play an instrument. Volunteering at a school, library, or hospital is another great way to stay active and engaged. #SeniorLiving #HealthyAging #StayActive #WellnessTips

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AgePop's Co-Founder, Janel Wait, will be in Phoenix next week during Argentum's Senior Living Executive Conference. Janel can share more about how AgePop is accelerating results for both Senior Living Communities and AgeTech companies. Reach out or comment below if you want to set a time to connect! #AgePop #SeniorLivingMarketing #AgeTech #SLEC2024

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If you've done any research regarding senior living, you've probably seen the phrase "activities of daily living," otherwise known as ADLs. But do you know what ADLs are? Read our blog to learn more about how these tasks impact a person's lifestyle: https://bit.ly/3ve14ct

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Did you know that 1 out of 2 people select a senior living community based on the programs offered? This is why senior living communities need to prioritize life enrichment. Life enrichment is not just a nice-to-have; it's become an essential part of the revenue engine for senior living communities. Programs that engage residents, foster connections, and enhance well-being are critical to their decision-making process. It's time for life enrichment teams to have a seat at the table. Their work is pivotal in creating vibrant, engaging communities where residents thrive. Prioritizing these programs isn't just good for residents—it's good for business.

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For at least the past ten years in senior living, I have heard the same self-diagnosis: “we need to tell a better story of our industry.” Here’s what’s wrong with that; what’s missing. All that most companies have ever attempted to do with storytelling is to make more creative or bolder claims. The adjective wars have also made most senior living communities looks and sound exactly the same in most marketing copy. —> Can you tell me who I’m referring to when I say, “the most exceptional community for purpose-filled seniors supported by our caring and compassionate team!”? That is NOT the key to better storytelling, and it’s not the most effective way of thinking of marketing. “When you are good at something, you tell others. When you are great at something, others tell your story.”** [Edit: the "quote" above** is adapted from a quote I recently saw from football legend, Walter Payton.] Most organizations don’t have better stories to tell, because they’re only ever making claims. If you’re selling lemons, no amount of “creative marketing” is going to convince customers to buy more lemonade. Customers tell your story. Companies can either make claims or provide proof. The ONLY way they’ll tell your story well is if you deliver on your promise. The ONLY way to know what to promise (and work on) is if you understand what problems they are trying to solve in the first place. Too many people in senior living marketing misunderstand “tell a better story.” A more accurate way to say it is “create a business that follows through on the RIGHT promises where your customers are compelled to tell their own story with you as an important character.” Word of mouth isn’t about you. It’s actually about their own stories. They don’t say “James created a beautiful memory care community.” They say, “WE found the most wonderful place for dad. It’s called Bella Groves.” They don’t say, “Bella Groves is an employer of choice.” Employees say, “I made a good career decision by working for a place like Bella Groves.” They don’t say, “Bella Groves is a great place for volunteers.” They say, “I love showing my kids what it’s like to volunteer, and we make a difference at a place called Bella Groves.” See the differences? The primary character is THEM. Don’t limit your thinking by staying stuck to a literal interpretation of telling a better story. Focus on helping them to tell theirs.

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