“Tom is an elite product management leader who grounds himself in a deep understanding of the industry and customer context and uses that information to create and evolve products that meet the needs of buyers and users. A gifted product strategist in his own right, Tom is careful to build a team and mindshare with cross-functional leaders to drive progress. He does so with a tight grasp on the 'use case' fundamentals, a knack for creating compelling narratives, and a keen eye for improving product focus and features to match – especially in complex zero-to-one experiments and initiatives. Over three years in Google Health, I saw firsthand Tom's extraordinary skills in breaking through all the complexity and distractions, crisply articulating the situation or state of affairs, understanding the essence of a product, and aligning it to customer needs in a compelling way. Tom is affable, logical, incisive, poised, and patient, and is the steady hand and eloquent evangelist every organization hopes for in guiding product growth and success.”
Palo Alto, California, United States
Contact Info
8K followers
500+ connections
About
Contributions
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What do you do if you want to make a meaningful impact as a late career Product Manager?
1. Deliver results. No one will care how long you've been a PM if you ship things that make KPI's go up and to the right. 2. Don't well on your time in the role. No one cares and you probably are getting in to your own head. Just focus on helping the team succeed and all else will fall into place. 3. Don't dwell on your pre-PM experience. It's easy to over index on your previous work. It will surely be helpful but just consider it useful but don't let it define you.
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What do you do if your product manager's performance needs evaluation?
Ask the PM to do their own self-assessment. Then get input from your peers and their key stakeholders to make sure you have the whole story. Then set and communicate clear success measures that are SMART (specific, measurable, achievable, relevant, and time-bound). Then do everything you can to help the PM achieve them so they can turn things around and if not, so you know you gave them every opportunity to succeed. Then if they still aren't hitting their goals and you don't see a manageable path to helping doing it in the near future, help them find a new role.
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Here's how you can navigate the impact of new technology on the role of a product manager.
Remember that new technology is a means to an end. Try to see how might we use it for our product but at the same time make sure it helps your users accomplish their goals faster and better. It's easy to go overboard and add tech where it doesn't make sense but just as easy to dismiss new tech and miss out on big opportunities to deliver step changes in value to your users.
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What are the most common mistakes organizations make when prioritizing product road map features?
1. Not working on features that move the needle - mainly doing incremental bets or building features in search of user problems. 2. Not being clear about what the big features are in terms of the problem they're solving and unique insight that's driving it. 3. Underestimating complexity and time to complete resulting in a bunch of 40% done features. 4. Not paying down technical debt which catches up to you later. 5. Halfheartedly having and executing on features that an executive asked for and having them modestly succeed but no one knows why it wasn't a bigger hit.
Activity
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Nick is a great CEO. If you're looking for a #productmanagement director gig, hit him up.
Nick is a great CEO. If you're looking for a #productmanagement director gig, hit him up.
Shared by Tom Leung
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New Fireside PM substack is out! Thanks to Richard Sim for dropping some #productmanagement wisdom. BTW, he's #hiring for his team at…
New Fireside PM substack is out! Thanks to Richard Sim for dropping some #productmanagement wisdom. BTW, he's #hiring for his team at…
Shared by Tom Leung
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I’m happy to share that I have joined Databricks as a Senior Product Marketing Manager for Gen AI! I'll be supporting Mosaic AI and Mosaic Research…
I’m happy to share that I have joined Databricks as a Senior Product Marketing Manager for Gen AI! I'll be supporting Mosaic AI and Mosaic Research…
Liked by Tom Leung
Experience & Education
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Palo Alto Foundry Fund
View Tom’s full experience
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Volunteer Experience
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Co-Chair SF Bay Area Alumni Admissions Interview Program
Bowdoin College
- Present 28 years 2 months
Education
Interview and assign interviews for high school applicants to Bowdoin for admissions committee.
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Advisor and Instructor
Foothill College
- Present 2 years 1 month
Education
Helped launch Google's first case study competition with Foothill, serve on the Advisory Board for the business department, and volunteer as a speaker and mentor for student experiential learning workshops.
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Founder
Nerds for Humanity
- Present 5 years 5 months
Economic Empowerment
Host of YouTube's oldest Yang Gang channel discussing basic income, campaign finance reform, and state of the 2020 race. Mentioned on The View and guests have included Andrew Yang, Evelyn Yang, Congressman Tim Ryan, Libertarian Presidential nominee Jo Jorgensen, Boston Mayoral candidate Michelle Wu, and Anthony Scaramucci. Over 1.5M views.
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Co-Founder
Of the People
- 4 years
Politics
Yelp for political candidates. We got to 15,000 visitors and were supported by over 100 donors but then shut it down due to insufficient growth.
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Sub-Committee Volunteer on Vocational Programs Research
San Mateo County Commission on Juvenile Justice and Delinquency Prevention
- 9 months
Economic Empowerment
Researching juvenile vocational programs and policies for country consideration.
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Coach
NFL Flag Football
- Present 2 years 4 months
Children
Coach team of 12 yos, defensive coordinator
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Diversity Committee
Bertschi School
- 10 months
Education
Led event coordination to increase awareness of diversity and inclusion for students and parents.
Patents
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Searching based on messages
Issued US 7,730,081
See patentConduct automatic web searches within your email inbox UX in a side panel based on content of the email you're reading.
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Delivery confirmation for e-mail
Filed US 20070136430
See patentSend an email and have the option to require the recipient confirm receipt in order for him to read the contents of the email.
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Advertisement refresh rules for network applications
Filed US 20060294258
See patentRefresh ads in an ajax app based on user actions, time, or some combination.
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Automated system for content acquisition using a web portal
Filed US 20060047531
See patentSystem to allow automated legal protection and storage of crowdsourced templates for an application.
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5 Lessons from my first 6 months as an #AngelInvestor. Warning: take this advice with a grain of salt -- I'm learning as I go and reserve the right…
5 Lessons from my first 6 months as an #AngelInvestor. Warning: take this advice with a grain of salt -- I'm learning as I go and reserve the right…
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All we need is an #AI police officer and they can sort it out themselves. /s
All we need is an #AI police officer and they can sort it out themselves. /s
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