Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.
We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.
If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Finance - Operations department in our Chicago office as an Accounts Receivable Supervisor.
The Accounts Receivable Supervisor, in support of the Assistant Director of Accounts Receivable, leads an administrative team responsible for providing critical support to the Firm's North American collections function. Responsibilities include managing the team's personnel, driving excellence in departmental tasks, optimizing processes and delivering exemplary service to the Firm's partners, clients and colleagues.
Responsibilities
Essential Functions:
Manages the team’s staff by assigning work responsibilities, ensuring work quality and timeliness of responses, resolving problems, training, mentoring and assessing work performance
Manages departmental support activities such as administering processes, managing mailboxes, generating reports, ensuring clean financial records, answering inquiries and other tasks
Ensures smooth workflow and equitable assignment distribution while managing changing workloads, staff attrition and other operational factors
Ensures deadlines are met timely
Assesses team practices and processes; recommends and implements enhancements
Promotes a positive, collaborative culture featuring teamwork, collaboration and excellence
Resolves issues while ensuring completeness, timeliness and accuracy
Regularly meets with the Assistant Director of Accounts Receivable to discuss mentoring of the team, areas of concern and/or any opportunities for improvement
Supports pursuit of client collections
Leads team projects and performs other tasks as assigned
Education/Training/Certifications
Qualifications
Bachelor’s degree in a related area strongly preferred
An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been related to the functions of the job
Professional Experience
Minimum of five years professional/relatable experience, required
Supervisory experience, strongly preferred
Experience in a collections environment, preferred
Experience in legal services or professional services environments, preferred
Technical Skills
Advanced proficiency in Microsoft Office products, required
Proficiency in data analysis, preferred
Experience in financial and collection software, preferred
Performance Traits
Projects a strong, credible leadership presence within the team and Firm
Demonstrates a natural inclination toward providing exemplary service, innovating and upholding high standards of excellence
Cultivates strong relationships and fosters trust among partners, clients and colleagues
Strives for continuous improvement by assessing current practices, seeking feedback, staying updated on industry trends and implementing best practices
Communicates clearly and professionally, with refined verbal articulation and precise written correspondence
Applies disciplined organizational skills and effective prioritization to consistently achieve desired results
Demonstrates resilience and composure in challenging situations, maintaining focus and determination to overcome obstacles
Takes accountability for actions and outcomes
Possesses a genuine propensity for self-reflection, collaboration and teamwork
Demonstrates sharp critical thinking, problem-solving and analytical skills
Is honest, trustworthy and reliable
Management Accountabilities
Departmental performance and achievement of assigned goals
Timely addressing of performance issues
Recruiting, interviewing and transition of assigned staff
Annual performance assessment process
Professional development, training and mentoring
Staff PTO
The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.
We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401 (k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.
Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Law Practice
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