Assistant Director, Ticket Sales (University of Arizona Athletics)

Position HighlightsThe University of Arizona Athletics Department invites applications for the position of Assistant Director, Ticket Sales. The successful candidate must be highly motivated, a self-starter and organized.

The Athletics Department is dedicated to excellence in collegiate sports, building a modern model of intercollegiate athletics fostering a culture of integrity, innovation, and student-athlete success.

This position requires the ability work a flexible schedule, including nights and weekends, and travel for competition and recruiting.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

• Makes diverse connections with donors, season ticket holders, and leads through phone calls, emails and in-person meetings
• Meeting our minimum outreach number of 60 contacts per day
• Plans outreach and strategy for group initiative for assigned sports (volleyball, women’s basketball, and softball)
• Work game days to generate leads to grow database and sales revenue
• Manages our student intern projects and call volumes
• Attend meetings to collaborate with ticket operations, marketing and development to create revenue generation opportunities
• Additional duties as assigned
  
  

Knowledge, Skills And Abilities

• Effective written and verbal communication skills
• Self-motivated, results-oriented, and has a positive demeanor
• Demonstrated organizational skills, including the ability to plan, establish priorities and successfully manage multiple priority projects
• Demonstrated ability to develop and maintain positive interpersonal relations
• Demonstrated ability to communicate effectively with individuals at all organizational levels, and project a positive, professional attitude
• Knowledge of department related NCAA and Conference rules and compliance
• Ability to problem solve and make decisions
• Ability to multi-task with frequent interruptions
• Dedication and motivation to initiate, lead and support value-added projects
  
  

Top Performers

• Thrive in a fast paced environment
• Enjoy finding the right fit for our clients and fans
• Maintain positive attitudes and outlooks
• Able to grind through long days of phone calls
• Are resourceful, willing to learn and ask questions
• Maintain professional composure during stressful situations
  
  

Minimum Qualifications

• Bachelor’s degree
• Three years direct sales experience (sports sales)
• Proficient in Microsoft Word and Excel
• Ability to work extended hours including nights and weekends
  
  

Preferred Qualifications

• Experience working in college athletics or sports marketing organization
• Master’s Degree in Sports Administration or related field
• Working knowledge of Paciolan and Salesforce CRM programs
• Experience in department related NCAA and Pac-12 rules and compliance
  
  

FLSAExemptFull Time/Part TimeFull TimeNumber of Hours Worked per Week40 + nights and weekendsJob FTE1.00Work CalendarFiscalJob CategoryAthleticsBenefits EligibleYes - Full BenefitsRate of Pay$42,282 - $52,851Compensation Typesalary at 1.0 full-time equivalency (FTE)Grade5Compensation GuidanceThe Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.Grade Range Minimum$42282Grade Range Midpoint$52851Grade Range Maximum$63423Career Stream and LevelPC2Job FamilyEvents Mgmt, AthleticsJob FunctionAthleticsType of criminal background check required:Name-based criminal background check (non-security sensitive)Number of Vacancies1Target Hire Date7/10/2024Expected End DateContact Information for CandidatesSteve Polheber

spolheber@arizona.edu

Open Date7/3/2024Open Until FilledYesDocuments Needed to ApplyResume, Cover Letter, and One Additional DocumentSpecial Instructions to ApplicantApplication: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Letter of Interest: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

Additional Questions: Please answer the questions completely.

• Describe your knowledge of NCAA and Pac-12 Conference rules and regulations relating to academics, satisfactory progress, and eligibility.
• Please list below any experience you have had since 2015 with high school or college student-athletes. This includes working or volunteering in any capacity with a high school, AAU, sports club, junior college or 4-year institution student-athlete, athletics team or department.
• Applicants for this position are subject to the following NCAA Bylaws 11.4.2, 11.4.2.1, 11.4.2.2, 11.4.3, 11.4.3.1, 11.4.3.2, 11.4.4, 11.4.4.1, and 11.4.4.2. You may be asked about these Bylaws in an interview, and you may be asked to sign a future affirmation confirming the same prior to or upon your employment by The University of Arizona, if you are selected for employment. Do you understand that by submitting your application for employment you are affirming that you have read these Bylaws, and that such Bylaws would not preclude your employment by The University of Arizona?
• Are you the parent, coach, relative or guardian of a prospective student-athlete (i.e., student in 9-12 grade or 7–12 grade for men’s basketball or junior college student) in the sport of men’s basketball, women’s basketball or football or have any other type of association with any prospective student-athlete in the sports of men’s basketball, women’s basketball or football? If yes, please explain.
• Is your potential employment within the athletic department conditioned upon the enrollment of any prospective student-athlete (i.e., student in 9-12 grade, 7-12 grade for men's basketball or junior college) in the sport of men's basketball, women's basketball or football? If Yes, please explain.
• Do you understand that failure to disclose any information related to your affiliation with a prospective student-athlete (student in 9-12 grade, 7-12 grade for men's basketball or junior college) in the sports of football, men's basketball or women's basketball might render your application ineligible for consideration?Diversity StatementAt the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.Notice of Availability of the Annual Security and Fire Safety ReportIn compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.
  
  

Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.