Being a great Assistant Property Manager takes what you’ve already got: Problem solving; organizing; scheduling; giving a great first impression and making it last; building, strengthening, and enriching personal relationships: The stuff you do every day to keep your world running. You’re a pro at Real Life, so you’re already our perfect candidate.
At Phillips Management Group, we know that any success achieved is directly attributable to our people. We value our team members and believe in a work culture that empowers and rewards as you create your personal version of success within the company. We believe our growth depends on both the proven success of our shared experiences and also on the fresh input from those with unique knowledge from outside of our industry. With a balanced approach of team support and the freedom to rethink current processes, you’ll discover a career that offers purpose, opportunities for advancement and ultimately, the challenge to constantly improve upon what we do best - create better communities.
Assistant Property Manager Position Overview
The Assistant Property Manager is to assist the property manager in effectively managing the assigned community. In the property manager’s absence, the Assistant Manager will assume all responsibilities associated with accomplishing community objectives as set forth by the property manager, Regional Property Manager and the property owner.
How You'll Contribute To The Workplace
Include the following, but are not limited to:
Leasing
Greet prospects. Train all leasing associates for that property
Manage the application process for residents
Assist prospective residents with application as needed
Ensure follow-up with all resident prospects and applicants in a timely manner
Ensure apartments are market-ready
Train leasing associates for that property
Ensure leasing team and office are ready to open office daily
Distribute all company or community-issued notices timely, as necessary
Ensure apartments are ready to move-in on agreed date
Monitor lease renewals. Distribute and follow-up on lease renewal notices
Secure resident signature(s) on appropriate paperwork prior to move in. Orient new residents to community
Assume Property Manager’s duties/authority in absence of immediate supervisor in accordance to company guidelines
Represent the company in a professional manner at all times
Resident Retention
Receive all telephone calls and in-person visits
Listen to all resident’s requests, concerns and comments
Timely and accurately complete maintenance service requests and timely inform maintenance team of service requests
Ensure all maintenance repairs are handled satisfactorily by following up with residents on a weekly basis after maintenance work is performed
Maintain open communication with Property Manager, Maintenance Supervisor, and Maintenance technicians
Contribute to cleanliness and curb appeal of the community on continuing basis
Assist in planning resident functions as directed by the Property Manager
Enforce policies of the community
Administrative
Know how to effectively operate computers and the company software
Understand the lease and credit report application processes
Accept rental payments and post rents timely and accurately
Comply with all federal, state and company policies, procedures and regulations
Record monies collected and prepare bank deposit
Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer
Assist in lease transactions
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Position prefers a minimum two (2) years’ experience in residential property management
How We Reward & Support You
Providing personalized career growth opportunities through ongoing educational classes and industry certifications
Ongoing hands-on training with HVAC, plumbing, electrical, fire safety & pool equipment
Rewarding you with competitive pay and benefits.
A full benefits package: Retirement matching plan, health insurance package, life insurance plan
Personal Time Off plan
"PMG Gives Back" Opportunities through philanthropic initiatives, such as Toys for Tots, food drives and more.
Seniority level
Entry level
Employment type
Other
Job function
Sales and Management
Industries
Real Estate
Referrals increase your chances of interviewing at Phillips Management Group by 2x