Business Integration Manager (2124666)

Business Integration Manager, II

Remote/Direct Hire (Must be able to work in the US w/out sponsorship)

Bachelor’s Degree is required – no exceptions

Our client, a large hospital system with a growing technology team, is adding a new IT Business Integration Manager to their team due to a recent promotion. You would be responsible for the design, build, testing, and roll-out of the Infor Lawson software solutions and supporting technology. The Manager II provides day-to-day operations of the business integration team. Collaborates with leadership to ensure the application modules align with the functional need of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for the overall direction, coordination, and evaluation within areas as assigned. Assigned areas include software development, foreign system integration, and enterprise resource planning.
• Manages the overall operations in accordance with hospital administered policies, departmental standards, and governmental regulations, providing the highest level of customer service.
• Provides administrative and financial accountability for planning, managing, staffing, coordinating, and controlling functions, and activities, delegating authority, as necessary. Develops and aligns goals with the organization’s strategic plans.
• Oversees various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations, and other related activities.
• Utilizes performance management expertise to facilitate the achievement of department goals. Holds staff accountable for adherence to organizational and departmental policies.
• Prepares detailed presentation of systems and applications designs, pricing, and analysis for day-to-day operations as well as projects and expansion.
• Oversees vendor relationships.
• Evaluates existing systems, identify deficiencies, and make performance recommendations.
• Performs analysis and capacity planning and assessments for organizational systems and applications to meet corporate objectives.
• Participates in ongoing support and maintenance of existing systems and applications. Perform after-hours maintenance as required.
• Creates and maintains detailed project plans, scope of work, and technical documentation within assigned areas.
• Provides research, assessment, and implementation of new technologies, hardware, and software to advance the applications and services rendered by the organization.
• Develops and recommends strategies from growth, security, and functional enhancements.
• Serves as the first line of escalation for all identified issues within assigned area.
• Develops and manages to a set of meaningful metrics that demonstrate the efficiency and effectiveness of the team on a monthly, quarterly, and annual basis.
• Responsible for coordinating aspects of planning, system testing, design, development, implementation, maintenance, and evaluations of assigned systems.
• Manages the support resources and processes for assigned applications to ensure that software/interface issues are addressed on a timely basis and that all enhancements and new release are implemented based upon priority and vendor support windows.
• Provides on-call coverage as deemed appropriate by departmental leadership.
• Participates in Disaster Recovery planning, implementation, and testing.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum of a Bachelor’s degree in Business, Technology, or related field. Prefer a Master’s degree in Business, Technology, or related field.
• Minimum of 5 years of relevant IT or Healthcare experience in assigned area required.
• Infor Lawson experience required.
• Epic Rhapsody Certification must be successfully obtained within 30 days of completing required first-available classes. If you fail to obtain your certification)/accreditation within the allowed time frame or do not maintain the appropriate certification/accreditation for your position, you will have 30 days to successfully secure another position within the organization; otherwise, your employment will be terminated.
• Registered Nurse in the State of Florida preferred.
• Ability to work under own initiative / self-motivated.
• Experience working in a large cross-functional team environment.
• Experience with information technology optimization.
• Must have the ability to work nights and weekends as needed to support the business (very few after hour pages).
• Must understand testing methodologies.
• Must have experience working as an intermediary between technical and non-technical teams.