Client Partner - Healthcare (Payer)

About Tech Mahindra:

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences. We #Rise together to create sustainable businesses that can bring about lasting change in our communities – to create an equal world, to be future ready, and to create value. We are a USD 6.5 billion company with 152,000+ professionals across 90 countries, helping 1297 global customers including Fortune 500 companies.

Culture:

At Tech Mahindra, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more.

ROLE DESCRIPTION & RESPONSIBILITES

We are hiring a Client Partner for our Healthcare Payer business. This leadership role will be responsible for driving growth, scaling the business and owning the end-to-end business strategy and go to market. This role also shall manage and build a sales team for effectively running sales from demand generation and creation to negotiations to contract signing.

In this role you will –

• Build off of Tech Mahindra’s strength in the Healthcare Payer vertical
• Enable with our innovative outcome based models.
• Save our customers millions of spend with our automation solutions
• Lead the disruption through large scale legacy modernization.
• Client relationship management and business development: manage client relationships, manage & build a multi-million dollar portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

DESIRED SKILLS & EXPERIENCE

The ideal candidate will be someone who has demonstrated leadership experience in developing a multi-year sales strategy and will have demonstrated experience in building and scaling a growing business.

• 15-25 years of experience, including 8+ years of experience in managing multiple customer engagements.
• Exposed to / involved in “new age” service providers
• Has a solid sales and business development experience of similar size and scope
• Knowledge of industry specific go-to-market solutions a plus
• Track record of interacting and building relationship with CxO level client contacts
• Global Delivery Model experience desirable
• Experience managing large multi-location consulting engagement teams desirable
• Track record as Business Development/Practice Development Executive in a rapidly growing client relationship required
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Travel required as needed
• Authorization to work in the US on a Permanent basis.

INTERPERSONAL SKILLS

The position requires:

• Proven ability to deliver results as required within specific time frames.
• Ability to lead teams (direct & indirect) in a cross cultural environment
• Worked in a high pressured matrix level environment
• Take complete P&L ownership and accountability for the successful delivery of the Client Engagement team, existing client engagements and the sales process for reaching the assigned growth targets.
• Establish a value-based, advisory relationship with the client’s top management, enabling high value engagement to grow the account & meet the defined revenue and profitability goals.
• Present a unified face of the organization and be the single point of contact for the account from the sales and delivery side, cutting across service lines to establish strategic and effective relationships at various levels within the client’s organization.