Desktop Support Technician
Desktop Support Technician
Tata Consultancy Services
Annandale, VA
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No longer accepting applications
Exp Required: 5-7 years
Location:(/Olathe KS/Ardmore OK/ Gregory TX/Channahon IL/ Annandale VA/ Carlsbad CA/ Kemmerer , Fontenelle WY/Washington Federal Way WA)
Strong knowledge of desktop/laptop hardware
Good knowledge of Win 10, Win 11 & MS Office
Knowledge of Mac OS is preferred
Understanding of daily operations and delivery processes
Application / software installation and trouble shooting
Knowledge / exposure on ticketing tools (Service Now)
Windows system administration
Strong Troubleshooting Skills
Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
Understanding of active directory, networking
Hardware, operating system & software knowledge
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Seniority level
Associate -
Employment type
Full-time -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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