Director Business Development Healthcare

Key Responsibilities:

• This role will interact with brand and corporate directors, and vice president-level clients to build strong relationships and lead to business development. Take a leadership position to assist clients in redefining their vision and the delivery of experience transformations aimed at creating/maximizing value of the client’s core customer ongoing engagements

• This candidate will work with and lead clients to identify key external and internal needs that identify new business opportunities

• Lead working group team in new business efforts and provide proactive ideas that through the industry understanding that will impact the client corporate and brand goals, objectives, and strategies

• Work within the business development team to proactively lead and participate in developing new business opportunities, proposals, presentations and furthering the growth of the organization

• Working alongside marketing strategy and the consulting partners to prepare and present vision, ideas, recommendations, to C-Level executives to drive experience subject matter expertise that leads to forward moving initiatives and new business

• Be expected to set new business and sales goals and report on them quarterly

• Contribute to driving Thought Leadership and Innovation agenda by demonstrating their expertise regarding current and emerging industry strategic digital and marketing trends with authoritative speaker engagements and publishing

• Be a strong industry thought leader and authority in experience marketing and Life Sciences regarding current and emerging strategic digital and marketing trends

• Work with the internal experience marketing strategy team and others in the planning, creating, and executing of clients’ customer experience business, operations, and marketing needs

Qualifications:

• BA in business, marketing or related fields, and MBA or equivalent preferred

• 10 – 15+ years of combined experience in account management in Life Sciences that focused on advancing client business

• 10+ years of leading and managing groups and/or teams of corporate, operations marketing, strategy, media, and client services professionals.

• A proven track record and profile of driving client new business

• Commerce and ecommerce experience a major plus

• Strong financial acumen related to estimating and budgeting managed budgets, estimates for ongoing engagements

• A deep appreciation of Experience Transformation and what is required to drive our client’s internal operations and their customer engagement marketing

• Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust for client and internal pitches and proposals

• Have deep experience, skills, and knack for collaborating effectively with people and other groups

• Strong appreciation of data and analytics, and uncovering and driving customer insights

• Demonstrate a consistent over-achievement of client deliverables

• Demonstrate and execute the balance of risk management and expedient decision making

• Willing to travel both domestically and internationally (approximately 30%).