Director of Franchise Training

Dynamic Opportunity in Franchise Training Leadership

Join our team as the Vice President of Franchise Training, where you will play a pivotal role in designing, planning, and executing impactful training programs for our franchise network. Reporting directly to the Chief Franchise Operations Officer, you will lead a talented team and collaborate with various departments to ensure the success of our franchisee training initiatives.

Key Responsibilities

Enhancing Training Programs: Continuously assess and enhance training programs to align with business objectives.

Validation and Feedback: Participate in training sessions to validate materials and provide valuable feedback for improvement.

Evaluations and Communication: Implement a structured evaluation system to gather feedback and communicate results effectively.

Collaboration and Engagement: Work closely with department leaders, engage with committees, and prioritize training topics to meet franchisee needs.

Talent Development: Recruit, train, and build a high-performing team that reflects our company culture.

Performance Monitoring: Set clear objectives, monitor team performance, and drive improvements that support organizational initiatives.

Resource Promotion: Oversee the dissemination of resources to franchisees created by the operating systems teams.

Budget Management: Develop and manage the division budget and expenses effectively.

Qualifications

Bachelor's Degree in Business or a related field.

Minimum of 5 years of supervisory experience in a multi-unit environment, preferably in a franchise-focused role.

Experience in small business financial analysis.

Consulting experience is a plus.

Strong communication, negotiation, analytical, and leadership skills.

Proven track record of successful management.

Proficiency with Microsoft Office.

Ability to collaborate effectively with diverse stakeholders.

Working Conditions

Fast-paced office environment with high-pressure situations.

Standard 40-hour work week, with flexibility for additional hours as needed.

Travel required based on business needs.

About Us

With over 50 years of experience, we are a leading provider of fire and water cleanup and restoration services across the United States and Canada. Our vast network of franchises is supported by a dedicated headquarters team that values diversity, collaboration, and individual contributions. As an equal opportunity employer, we encourage applications from candidates of all backgrounds.

Join us in shaping the future of franchise training and make a meaningful impact on our dynamic industry.

Employment Type: Full-Time