Accurately identify real/potential problems affecting the service and implements solutions with follow through and communication
Actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents
Advance the customer experience in Surgical Services
Coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance
Adhere to all Human Resource policies
Effectively communicate departmental, organization and industry information to staff
Facilitate evidence based employee engagement practices
Effectively build strong relationships and networks to deliver upon organizational and department goals
Participate in employee and patient rounding and identify and mentor potential future leaders
Enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance
Develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission
Monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
Oversee a PI program that consistently monitors and evaluates critical aspects of care.
Be responsible for department's operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards
Follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens
Enforce safe procedural site and patient verification policy
Monitor and respond to quality event reporting
Support new program strategies and/or program enhancements which would expand patient services
Develop, prioritize and defend capital equipment requests
Responsible for the fiscal management of department; assures proper utilization of organization's financial resources
Advance the growth agenda for Surgical Services
Strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve
Demonstrate a poised and confident demeanor that reassures others and commands respect within the organization and the community
Develop and build strategic internal and external networks
Promote consistent positive patient interactions that advance the agenda of unparalleled patient service
Practice and adhere to the "Code of Conduct” philosophy and "Mission and Value Statement”
Perform other duties as assigned
Qualifications
Bachelor's degree in nursing required
Master's degree in Nursing, Business Administration, Healthcare Administration or a related field preferred
3+ years of experience in a leadership role REQUIRED (ACUTE CARE MANAGER/DIRECTOR EXPERIENCE IN SURGICAL SERVICES)
Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required