Excellent English writing and verbal skills Great with working in a team environment, willing to learn and have fun
Candidate Full Name: - - Legal
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Legal First
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Location / Living:
Local to Michigan and will be Hybrid 2-3 days onsite Michigan or Remote?
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Software Engineer Senior
Job Description
At Our Company, we believe freedom of movement drives human progress.
Unique challenges require the problem-solving skills of a diverse range of individuals.
We also believe in providing you with the freedom to define and realize your dreams.
With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.
As a key member of our Enterprise Technology group, you’ll play a critical part in shaping the future of mobility.
As a Dynamics 365 software developer on the GCCT program, the ideal candidate will enjoy solving complex problems, have strong interpersonal skills, and a desire for continuous improvement.
The developer will be a member of Global Contact Center Channel team.
This team supports the Omnichannel experiences used by our agents and dealers to communicate with our customers.
The software developer will enhance and support the tools and technologies our customer suse to connect with Company.
Responsibilities
Develop, test, and deploy enhancements to existing code to improve and/or maintain Dynamics 365
Configure Omnichannel flows and experiences for Chat, SMS, Voice, and more
Work with business users to identify needs and apply or propose appropriate technical solutions using Microsoft Dynamics 365
Create, implement, and maintain technical documentation for Dynamics 365
Diagnose and triage technical errors, data issues, and performance challenges
Proactively provide feedback throughout the Agile journey, seeking for continuous process improvement
Skills Required
C#,
JavaScript,
Azure Cloud logic apps,
web apps
Skills Preferred
Microsoft PVA or CoPilot experience.
Experience Required
2+ years of experience with Microsoft Dynamics 365 (Customer Service Workspace)
Experience Preferred
Experience with Microsoft Omnichannel for Customer Service Experience with Power Apps, Canvas Apps, and Microsoft Azure
Education Required
Bachelor’s degree in Computer Science, Information Systems or equivalent work experience
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
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