Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Summary
Join our diverse team of dynamic communicators who work together to make a meaningful impact for all our stakeholders. As the Senior Specialist – Editorial and Internal Communications, you’ll be able to shape the stories we share internally with our more than 23,000 global employees while connecting what we do back to our overarching strategy. The ideal candidate has a skilled journalistic mindset – capable of finding the story, crafting into traditional as well as digital-first formats, engaging communities and amplifying content across multiple channels.
Key responsibilities include proactively identifying and developing content to support a global editorial calendar aligned to strategic priorities; finding authentic and innovative ways to celebrate our inclusive culture; and measuring engagement to iterate and optimize results. We welcome experienced writers and digital creators who are respectfully candid, intentionally inclusive and always accountable for exceptional work to apply.
Working Model: Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.
Major Duties
Serve as Managing Editor of the corporate intranet, weekly enterprise newsletter and digital platforms such as mobile news and signage.
Proactively build editorial calendar and maintain cadence of deployment across the business
Employ enterprise narrative linked to our strategy to ensure cohesive storytelling and consistency of message
Measure performance and adopt a data-driven approach to iterate and optimize editorial strategy
Partner closely with PR team to enhance alignment and drive integrated communications for internal and external audiences
Help create an editorial Center of Excellence that documents best practices and service-level agreements as well as self-serve options and templates
Maintain style guide and ensure consistency across enterprise communications
Collaborate with in-house creative team on video production and multimedia storytelling
Evaluate story pitches and aggregate employee questions/sentiment; recommend potential agenda items for Town Halls, all-hands meetings and Leadership platforms
Assist in the development of mobile news channel and expanded use of visual storytelling, including infographics and video
Amplify a DEI narrative and demonstrate how our commitment enables our business, belonging and culture
Provide communication support for key executives
Share functional expertise with junior members of the editorial team
Knowledge And Skills
Experience in communications, journalism or marketing roles, preferably in an internal/corporate newsroom or agency setting
Experience in email marketing optimization
Digital, social media and/or external communications experience a plus
Visual storytelling experience (video production, graphic design, and/or website design) a plus
Experience with measurement, data analytics and defining KPI
Ability to operate within a strategic framework
Strong collaborative and interpersonal skills
Comfort interacting with senior executives across the organization and experience working with C-suite leaders
Excellent project management and operational skills
Proactively identify where communications plans/strategy are needed and takes action
Ability to work across a matrixed structure as well as work independently
Ability to manage multiple complex tasks
Passion for bringing the discipline of simplicity and continuous improvement to all aspects of work
Expertise in internal reputation management and employee-facing campaigns
Experience writing for DEI and CSR communications
Phenomenal communication, collaboration and stakeholder management skills
Positive and collaborative attitude
Ability to identify and anticipate communication needs
Working With Us
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Financial Services
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