Front Desk Receptionist
Four Seasons Hotels and Resorts
Philadelphia, PA
See who Four Seasons Hotels and Resorts has hired for this role
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
The role of the Front Office Receptionist
The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and amenities, and establishes a method of payment. Checks guest out of the hotel, preparing and explaining the bill. Primarily responds to a wide variety of guest requests by accurately assessing the guests’ needs and adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Create and collect keys, post charges to bill accurately, maintain a bank and reconcile transactions.
Knowledge, Skills And Abilities
The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.
Qualifications Include
Floating atop the tallest building on the city skyline, Four Seasons Hotel Philadelphia at Comcast Center combines Four Seasons legendary service with first-of-its-kind Comcast technology and entertainment. Here, the world’s leading hoteliers, architects, restaurateurs, designers and technologists have collaborated to create one of the best urban luxury hotel experiences. Four Seasons is partnered with Michelin starred chef Jean-Georges Vongerichten, James Beard award winning chef Greg Vernick and renowned florist Jeff Leatham to create an extraordinary experience.
Named one of Fortune Magazine’s 100 Best Companies to Work For over the past 22 years, Four Seasons Hotels & Resorts can offer an opportunity to build a life-long career with global potential. Our employees – people who share a single focus and are inspired to offer great service, personify our company culture.
A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K and complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and on the people, we employ and serve around the world.
Miscellaneous
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Learn More About Four Seasons
https://careers.fourseasons.com
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.
The role of the Front Office Receptionist
The Front Desk Receptionist welcomes and registers hotel guests, explaining the accommodations and amenities, and establishes a method of payment. Checks guest out of the hotel, preparing and explaining the bill. Primarily responds to a wide variety of guest requests by accurately assessing the guests’ needs and adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. Create and collect keys, post charges to bill accurately, maintain a bank and reconcile transactions.
Knowledge, Skills And Abilities
The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.
Qualifications Include
- Ability to handle all guest interactions with the highest level of professionalism
- Solid communication, organization and leadership skills
- Strong ability to multi-task
- Understanding of Microsoft Word and Excel; Opera a plus
- Strong interpersonal and team player skills
- Strong problem solving skills
Floating atop the tallest building on the city skyline, Four Seasons Hotel Philadelphia at Comcast Center combines Four Seasons legendary service with first-of-its-kind Comcast technology and entertainment. Here, the world’s leading hoteliers, architects, restaurateurs, designers and technologists have collaborated to create one of the best urban luxury hotel experiences. Four Seasons is partnered with Michelin starred chef Jean-Georges Vongerichten, James Beard award winning chef Greg Vernick and renowned florist Jeff Leatham to create an extraordinary experience.
Named one of Fortune Magazine’s 100 Best Companies to Work For over the past 22 years, Four Seasons Hotels & Resorts can offer an opportunity to build a life-long career with global potential. Our employees – people who share a single focus and are inspired to offer great service, personify our company culture.
A career with Four Seasons means working for a company where our Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. Our benefits include complimentary hotel stays, competitive wages, Medical, Dental, Vision, 401K and complimentary meals. We strive to have a long-lasting, positive influence on the communities where we operate and on the people, we employ and serve around the world.
Miscellaneous
US work authorization is required.
Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.
Learn More About Four Seasons
https://careers.fourseasons.com
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Customer Service -
Industries
Travel Arrangements and Hospitality
Referrals increase your chances of interviewing at Four Seasons Hotels and Resorts by 2x
See who you knowGet notified about new Front Desk Receptionist jobs in Philadelphia, PA.
Sign in to create job alertSimilar jobs
People also viewed
-
Administrative Assistant
Administrative Assistant
-
Executive Assistant
Executive Assistant
-
Administrative Assistant
Administrative Assistant
-
Administrative Assistant III, Corporate Communications
Administrative Assistant III, Corporate Communications
-
Executive/Personal Assistant-CEO
Executive/Personal Assistant-CEO
-
Administrative Assistant
Administrative Assistant
-
Administrative / Personal Assistant
Administrative / Personal Assistant
-
Executive Assistant
Executive Assistant
-
Executive Assistant
Executive Assistant
-
Administrative Assistant (Entry Level)
Administrative Assistant (Entry Level)
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub