Group Sales Manager

Job Summary:

• Focus on targeting, engaging, and nurturing business within the group market segment. Prioritize efforts towards boosting mid-week room night bookings and revenue, alongside securing revenue from group-related meetings and food & beverage services.

Skills Required:

• Excellent communication skills, both verbal and written
• Familiarity with all resort departments
• Proficiency in conveying customer needs and resolving complaints autonomously
• Capability to set, track, and achieve goals
• Aptitude for identifying and cultivating accounts
• Ability to work independently with minimal supervision
• Competency in computer programs such as accounting software, Microsoft Word, Excel, Opera, and Delphi
• Strong mathematical and budget analysis skills
• Perform tasks with precision, speed, and accuracy
• Prioritize, organize, and follow up on tasks effectively
• Clear thinking and problem-solving with good judgment
• Adherence to instructions
• Understanding of guest service requirements
• Team player with the ability to collaborate effectively
• Uphold confidentiality of guest and hotel data
• Exceptional written and verbal communication abilities
• Outstanding interpersonal skills for community representation
• Effective prioritization and organization of work assignments
• Attention to detail
• Ability to meet deadlines
• Proficiency in revenue and yield management
• Business acumen

Qualifications:

• Bachelor’s Degree or equivalent combination of international degree in Hotel Management or Marketing, along with progressive work experience
• Language proficiency in English; fluency in other languages preferred

Experience:

• Minimum of 5 years of hotel sales experience, preferably in luxury brands
• Experience in the hospitality industry is advantageous