Hotel Operations Manager
Hotel Operations Manager
Treasure Island Hotel & Casino
Las Vegas, NV
Be among the first 25 applicants
See who Treasure Island Hotel & Casino has hired for this role
No longer accepting applications
- Utilize extensive hospitality industry knowledge to address complex operational issues.
- Remove barriers and procedures that hinder quality guest service.
- Evaluate employee performance, providing immediate feedback to improve productivity and recognize positive performance.
- Monitor occupancy rates and demand forecasts, making recommendations for current and future rates.
- Mentor, coach, and guide employees to work successfully in a team environment.
- Coordinate with Front Office Managers to interview and evaluate applicants for promotion.
- Address and resolve employee complaints.
- Assist in resolving guest complaints and issues promptly.
- Conduct regular inspections of the Lobby to maintain property quality standards.
- Contribute to developing marketing strategies to increase volume and market share.
- Collaborate with department supervisors to identify and resolve operational inefficiencies.
- Inform supervisors of any issues affecting departmental operations.
- Assist in setting short and long-term departmental objectives.
- Monitor the achievement of objectives and prepare status reports for senior management review.
- Provide empowerment guidelines for department employees and establish clear boundaries of responsibilities and authority.
- Document and report any issues affecting departmental objectives to the Executive Director of Hospitality.
- Prepare, meet, or exceed monthly and annual departmental budgets, providing supporting documentation as needed.
- Justify budget variations and projected increases for new projects.
- Ensure the department operations manual is current and accurately reflects employee duties and functions.
- Stay updated with the latest industry equipment and techniques.
- Maintain the highest level of customer service across departments.
- Oversee daily operations of the Front Desk and Guest Services.
- Perform additional duties as necessary for the department's success.
- Minimum of three years of supervisory experience in hotel operations at a major hotel resort.
- Proven experience in developing, implementing, and evaluating guest service standards.
- Technical knowledge of property management systems.
- Ability to develop solutions to maximize departmental effectiveness.
- Flexibility to work varied shifts, including weekends and holidays.
- Effective communication skills in English, both verbal and written.
- Professional appearance and demeanor.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Management and Manufacturing -
Industries
Hospitality
Referrals increase your chances of interviewing at Treasure Island Hotel & Casino by 2x
See who you knowGet notified about new Hotel Operations Manager jobs in Las Vegas, NV.
Sign in to create job alertSimilar jobs
People also viewed
-
Bench Hotel General Manager- Westport, MA
Bench Hotel General Manager- Westport, MA
-
Hotel Operation Manager
Hotel Operation Manager
-
Hospitality General Manager
Hospitality General Manager
-
Bench Hotel General Manager- Westport, MA
Bench Hotel General Manager- Westport, MA
-
Bench Hotel General Manager- Westport, MA
Bench Hotel General Manager- Westport, MA
-
Bench Hotel General Manager- Westport, MA
Bench Hotel General Manager- Westport, MA
-
Bench Hotel General Manager- Westport, MA
Bench Hotel General Manager- Westport, MA
-
Limited-Service Hotel General Manager
Limited-Service Hotel General Manager
-
Botique Hotel General Manager | F&B background | 130k + bonus | Central, CA
Botique Hotel General Manager | F&B background | 130k + bonus | Central, CA
President of Marvin Love -Hospitality Nationwide Executive Recruitment
-
Hotel General Manager
Hotel General Manager
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub