Direct message the job poster from Precision Point Staffing
Matthew Hashemi
Co-Founder at Precision Point Staffing
Our San Francisco Bay Area client is seeking a IT Support Engineer on a 1-year contract.
Essential Duties & Responsibilities:
Design, implement, and manage end user computing solutions, including desktop/laptop systems, mobile devices, virtual desktop infrastructure (VDI), and productivity/business applications.
Deploy and configure operating systems (Windows, macOS) and ensure compatibility with organizational requirements and security standards.
Develop and maintain system images and software packages using automated deployment.
Manage and maintain end user computing infrastructure, including hardware, software, and peripherals.
Monitor system performance, troubleshoot issues, and optimize resource utilization.
Implement security measures to protect end user devices and data, including encryption, access controls, and antivirus solutions.
Ensure compliance with regulatory requirements and industry best practices.
Provide technical support to end users, including troubleshooting hardware and software issues, and resolving technical problems in a timely manner.
Develop and maintain knowledge base articles, user guides, and training materials to empower end users and promote self-service support options.
Interact with cross-functional IT teams to assess end user computing needs and develop strategic plans for technology adoption and integration.
Communicate effectively with stakeholders at all levels of the organization to gather requirements, provide updates, and solicit feedback.
Other duties as assigned, nothing in this job description restricts management’s right to assign or reassign duties & responsibilities to this job at any time.
Experience Required:
7+ years' experience as EUC engineer in highly regulated, complex and multi-vendor environments (e.g. Financial, Pharma)
5+ years' experience managing desktop and server OS and application patching and application packaging using sophisticated management systems (e.g. Intune, System Center Configuration Manager)
6+ years' experience managing Virtual Desktop environments, Mobile Device Management Systems (e.g. MS Intune) and Endpoint protection systems (e.g. SEP)
7+ years' experience supporting Windows Enterprise customers in a large-scale (300+ node) environment.
Successful track record of EUC architecture and administration, execution, and delivery.
Ability to multi-task in a fast-paced, dynamic environment.
Experience working in a regulated networking environment (SOX and 21CFR11).
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Customer Service and Engineering
Industries
Biotechnology Research
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