The American College of Chest Physicians (CHEST) is the leading professional association for more than 20,000 pulmonary, critical care, and sleep medicine professionals seeking the best in clinical education and a connection to the worldwide chest medicine community. We advance the best health outcomes for patients through education, advocacy, research, and philanthropy.
Our mission is to champion the prevention, diagnosis, and treatment of chest diseases through education, communication, and research.
Our vision is to be the global leader in advancing the best patient outcomes through innovative chest medicine education, clinical research, and team-based care.
Instructional Design Specialist
Location: United States, Glenview, Flexible Hybrid Schedule
Team: Operations
Reports to: Manager, Instructional Design and E-Learning
Exempt/Full-time/Grade: 5
Primary Purpose
Work as a team with passionate designers, developers, and clinician educators to create innovative and just-in-time education for a wide audience of pulmonary, sleep, and critical care clinicians, as well as patients.
Engage in all aspects of end-to-end development for e-learning programs, and provide guidance and support for subject matter experts and staff in the areas of instructional design, learning technology applications, and evaluation of learner performance. Recommend and apply adult learning and instructional design theories to align with the CHEST learning strategy to deliver high-impact digital learning. Leverage innovative tools and technologies, such as social media, virtual reality, or interactive scenarios, appropriate for a variety of digital learning experiences for both clinician and patient audiences. This includes providing guidance and support for subject matter experts, external vendors, and staff in the areas of instructional design, teaching strategies, instructional technology applications, and evaluation of learning and performance change. Remote candidates are encouraged to apply.
Essential Functions/Responsibilities
Demonstrate a passion for crushing lung disease and embody CHEST values: honor the team, lead with integrity, leverage passion, cultivate innovation, and have serious fun.
Lead the development of assigned e-learning programs, including interactive modules or full online courses composed of modules, live or on-demand webinars or podcasts, case-based series, slides sets and reference guides, simulation modules, self-study modules, games, apps, and other tools.
Support the CHEST annual meeting, CHEST World Congress, Board Review courses, simulation activities, non-CME offerings, and other courses by managing the development of related e-learning materials to be used as pre-or post-coursework or made available to learners on site.
Support in the development and testing of AR/VR as needed for healthcare clinicians.
Collaborate with internal and external stakeholders (ie, staff, faculty subject matter experts [SMEs]/Chairs) to develop all assigned e-learning programs, including:
Work with SMEs and staff to define new activities through the completion of charter and scope forms and collaboration with appropriate staff and committees through a gating process.
Invite chairs and identify and invite faculty for activities through defined processes.
With SMEs, develop appropriate learning objectives from identified needs from the target audience matched to the desired outcomes. Ensure appropriate assessment strategies and tools are used to measure changes in learners' knowledge, competence, and performance.
In collaboration with Project Management Team staff, contribute to development of budgets and development timelines for e-learning activities. Ensure budgets and deadlines are met.
Coordinate launch and communication plans with Marketing and Customer Support.
Lead kick-off calls and planning meetings with key stakeholders such as faculty, vendors, and internal staff.
Coordinate the development of agendas, instructional design framework, scripts, and storyboards in collaboration with SMEs and other staff.
Ensure the on-time submission of content from subject matter experts, and procure media files as needed.
Collaborate with LMS Specialists and IT staff on the production and review of content.
Creation of project timeline.
Develop and provide outcomes report for distribution to course Chair and senior staff at predetermined intervals for all assigned programs and educational activities.
Work with faculty to identify programs that require updates and develop a plan to make necessary changes.
Help maintain and appropriately archive materials for ACCME accreditation purposes.
Serve as a resource to the education team in the area of instructional design, by:
Evaluating and reporting on learner engagement with e-learning activities; monitoring completion rates, time spent in modules, and outcomes to identify areas for improvement.
Recommending changes to processes, procedures, and metrics to facilitate the improvement of e-learning activities, encourage learner engagement, and improve educational outcomes.
Assisting Senior Manager with the preparation and review of newly proposed e-learning activities, reviewing learning objectives, assisting in the development of needs assessments, and making recommendations for educational methodology and appropriate outcome measurements to be utilized.
Developing and delivering appropriate training materials to onboard faculty and educate them on best practices in e-learning.
Ensuring e-learning program reflects trends and best practices in adult learning, educational technology, and healthcare professional training and continuing medical education. Attend training and learning opportunities to broaden knowledge and expertise in these areas.
Develop ways to incorporate interactivity (eg, ARS, polling, games, case-based scenarios, simulations, exercises) into appropriate course design to increase participation and educational retention.
Support the development of standardized post-learning evaluation and success metrics.
Assist with the assessment of partner relationships and new avenues for distribution.
Collaborate with Customer Support team by providing second-tier support to learners for e-learning.
Ensure adherence to best practices in distance learning.
Assist with the evaluation of the quality of technology-delivered content.
Help maintain inventory of online courses and archived webcasts for distribution.
Support the development of programs designed to engage new members and faculty in volunteering for CHEST activities.
Support the Digital Learning team with content maintenance
Other Functions/Responsibilities
Completes other tasks and projects as assigned.
Consult and partner with other members within and outside of division to coordinate implementation of learning initiatives and to facilitate effective use of all program tools and resources. Continuously identify and implement learning practices that add value to the business and simplify execution.
Provide support to members, committees, faculty, and learners, emphasizing a customer-service, learner-centric approach to all interactions and promoting a responsive, positive environment.
Ensure adherence to all policies and procedures and contribute to maintaining compliance with ACCME and SSH standards, including maintaining appropriate documentation.
Work collaboratively with staff in other departments and divisions, as well as faculty SMEs/Chairs to achieve shared goals.
Demonstrate a commitment to continual process improvement, the spirit of innovation, and teamwork.
Maintain working knowledge of all systems and workflows required to execute activities (AMS, LMS, LCMS, , and review systems).
Required Qualifications And Competencies
Bachelors degree minimum (advanced degree in a related field preferred) ideally in learning technologies, training and development, and/or instructional design. Equivalent work experience in educational or training environment.
Exposure and/or willingness to support the design and creation of virtual reality applications, AR/VR development
Experience and/or degree in providing education through e-learning platforms, learning management systems, alternative methods using technology-assisted learning software applications, online survey tools, simulation software, and authoring tools.
Experience with authoring software and other e-learning technologies, such as Articulate 360, Adobe Creative Suite, and screen capture and editing software, such as Camtasia and Final Cut Pro.
Experience in working with virtual events platforms (ie, Zoom, or Google Meets).
Must have a strong visual design aesthetic.
Well-developed computer skills, Mac or PC-based, with applications such as Microsoft Word, Excel, PowerPoint, and comparable software.
Results-oriented, self-starter, deadline-conscious, intellectually curious, and willingness to learn.
Polished verbal and written communications skills; strong presentation skills when needed.
Demonstrated success at collaborating with cross-functional teams.
Strong organization, prioritization, and project management skills.
Well-developed interpersonal skills, especially the ability to work effectively and professionally with physicians and other healthcare professionals.
Ability to accommodate occasional travel, such as Annual Meeting
Some evening and weekend work required either remotely or in-person on site.
Commitment to CHEST mission and strategic plan with related goals.
Desired Qualifications
Experience in a medical society or not-for-profit association.
Knowledge of ACCME criteria, policies, and standards.
Experience with Google apps including mail, calendar, documents, and sites.
Experience utilizing association management and learning management software to plan, document, and report educational activities.
Knowledge of professional development in healthcare and developing learning programs for Continuing Medical Education (CME) and Maintenance of Certification (MOC).
Benefits
While we offer benefits that you’d expect from any forward-thinking, progressive organization, we offer a lot of extras too, including the standardization of a hybrid working environment. From tuition reimbursement to parental leave, we offer the benefits that you want most.
Health and Wellness
Medical, dental, and vision insurance*; flexible spending account*; long- term and short-term disability insurance; life/AD&D insurance
Work/life Balance
37.5-hour work week with flexible start times; Paid Time Off; Paid parental leave; Hybrid work environment; Paid holidays
Giving and sharing
401(k) with matching contribution from CHEST*; Health club and fitness reimbursement; Employee counseling program; Reimbursement for professional memberships; Tuition Reimbursement
Office perks
Lunch & Learns; Annual Health Fair; Professional development courses; Volunteering opportunities; Annual Holiday Party; In-office “Busy Breaks”
Additional Information
The annual base salary range for this position is USD $70,000 - $73,000. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, or other items. CHEST considers factors such as, but not limited to, the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, and market and organizational considerations when extending an offer.
CHEST is proud to be an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws.
At CHEST, our employees come from different backgrounds with various lived experiences and dynamic strengths. We strive to continuously improve our way of working to reflect our commitment to inclusion and equity and build a workforce that reflects the communities that we serve. And that means we need you! Your experiences may only perfectly align with some qualifications listed in the job description. But if you are excited by this position, we highly encourage you to consider still applying. You may be just the right candidate to help us with our mission to improve patient care!
This description was designed as a convenience to acquaint employees and managers with the essential elements of the position. It is solely to summarize basic duties, and it is not intended to be a contract or guarantee of employment or any specific terms or conditions of employment.
Participation is voluntary
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Mid-Senior level
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