Investment Operations Director

Pacific Executive Search has been engaged on a search for an Investment Operations Director in West LA area. You would have the opportunity to join a fast-growing financial services firm specializing in investment management, offering a modern work environment and a diverse range of investment opportunities. This role will allow you to take on new responsibilities managing operations associates, work in a hybrid remote/in-office setting, and contribute to the quality of life of the organization by streamlining processes and systems.

Responsibilities:

• Oversee the management of Operations Associates
• Act as a liaison between various departments
• Collaborate with C-Suite and upper-level management
• Assist in maintaining and updating the CRM system
• Support Client Associates in their tasks
• Create and revise client statements and reports
• Manage the client portfolio database system
• Review fund cap tables prior to updating portfolio reporting system
• Aid the Chief Compliance Officer with filings and recordkeeping
• Troubleshoot issues with custodian systems and client accounts
• Develop written policies and procedures for the firm
• Review alternative investment subscription documents
• Identify opportunities to enhance firm processes and systems
• Review and approve client communications
• Review and approve client and prospective investor databases
• Assist operations team with audits and audit-related requests
• Assist with special projects as needed
• Review and approve investor distributions
• Communicate with third-party service providers

Qualifications:

• Must possess strong attention-to-detail and project management skills
• Professional demeanor and strong work ethic
• Ability to work efficiently on multiple transactions under tight deadlines
• Excellent communication skills, both oral and written
• Strong time-management and organizational skills
• Bachelor’s degree from an accredited 4-year institution
• Minimum of five years of relevant experience in Client Services or Financial Industry
• Minimum of one year of management experience
• Proficiency in Microsoft Office
• Legally authorized to work in the United States
• Successful completion of background check and pre-employment assessments
• Ability to perform essential job functions with or without reasonable accommodation