WPM is looking for a friendly and energetic individual, with sales and customer service experience to join our leasing team at Union Flats, located in Mechanicsburg, PA. Our Leasing Specialists play a crucial role in turning our apartments into homes for our residents by addressing their wants and needs, planning resident events, and thinking outside the box to address issues and concerns. This position is great for those that have previous experience in customer service, sales and marketing. Leasing experience and Entrata experience preferred.
This position offers $20.00 an hour, plus commission and bonus opportunity! **
This is a Monday- Friday Shift from 9am-5:30pm, with routing Saturdays from 10am-5pm. Occasional evenings may be required.
In This Role, Your Essential Functions Will Include
Tracking all phone and walk-in traffic by recording it into the system daily; prepare weekly traffic reports
Assist applicants with application process and gather the supporting documentation
Maintain marketing materials
Manage vacancies by maintaining vacancy report daily, performing all checklist items to prepare vacant unit for move-in
Ensuring vacant apartments are ready for move-in by performing minor cleaning of fixtures, floors, windows, etc.
Promote resident retention through completion of tasks in Resident Retention Plan; Planning, assisting with, and participating in community events for the residents
Visit competitor properties quarterly to stay informed of competitor specials
Assist Management in establishing, promoting, and maintaining positive relations with the residents and with everyday operations of the property
Provide prospects, residents and vendors with assistance in scheduling building tours, maintenance, communicating building procedures and supplying general building information.
Coordinate, Market and participate in resident outreach and Marketing events
Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages and etc.
Process correspondence with residents, contractors and other third parties for Property Management staff.
Maintain and update insurance certificate files for all residents
Assist in electronic/hard copy filing systems for all residents, invoices, purchase orders, vendors, and other files.
Contribute toward operational needs by helping to provide phone coverage, administrative support related to maintaining property management operations
Perform other duties as assigned
Required Knowledge, Skills, And Abilities
Ability to present a positive professional image in appearance, demeanor, and dress
Ability to operate PC and learn new software
Ability to communicate effectively
Ability to work flexible hours as business needs dictate
Must possess a valid driver’s license and vehicle
Requires weekend work and occasional evenings
Strong attention to detail
Commitment to excellence
Ability to successfully multitask in a fast-paced environment
Education And Experience
High School Diploma or equivalent
Prior leasing and/or sales experience preferred
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Management
Industries
Real Estate
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