The Loan Servicing Officer II is responsible for the loan daily reporting, loan payment & property tax monitoring, compliance documents and disbursing funds for residential loans.
Qualifications
Education and/or experience
Bachelor’s degree in Business Administration or related field or equivalent work experience preferred.
Minimum one year of experience in residential mortgage loan servicing or related field required.
General knowledge of lending regulations, lien laws, and loan documentation.
Knowledge, Skills, Abilities Required
Communication Skills
Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
Ability to respond effectively to the most sensitive inquiries or customer complaints.
Present a professional image in dealing with customers, interdepartmental, and external representatives.
Computer Skills
Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
Reasoning Skills
Good analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to retain a broad knowledge of tasks performed in the lending functions.
Ability to analyze and organize financial information and perform complex financial calculations.
Employee Benefits & Perks
Medical, Dental, & Vision : Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
Life, Accidental Death & Dismemberment, & Long-Term Disability : Open Bank pays 100% of the cost.
Flexible Spending Account (FSA) : Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
401(k) Retirement Savings Plan : Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
Paid Time Off (PTO) : Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
Employee Assistance Program (EAP) : The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Banking
Referrals increase your chances of interviewing at Open Bank by 2x