Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only)
Job Description
This position provides oversight of Dispensing capital contracting operations such as post deal execution asset management and analysis, quote and contract accuracy assurance, and proactive collaboration activities that ensure appropriate billing and deal management; as well as the monitoring of all non-standard credit conditions and release.
Accountability And Essential Responsibilities In This Role
Provide pre and post-deal support for all Dispensing asset/deal change requests
Interacting and proactively communicating with Sales, Contracts and Implementation teams on a daily basis to manage post-deal activity to ensure a billing decision is executed or an adjustment to the contractual term is created and executed by the customer
Manage incoming Term Begin Date Adjustment requests for strategy, creation, processing and validation
Analyze Assignment Agreements to ensure accurate exhibits
Coordinate post-deal activities and ensure smooth handover with Portfolio team counterparts for successful customer relationship, billing, and collection activities
Manage Cancelled Sales Order requests - escalation for approval, processing of transactions
Manage Revoke Equipment Confirmation transactions - escalation for approvals
Maintain current knowledge of Dispensing business strategy and contracting practices, policies and procedures including but not limit to the following: sales cycle installation and applicable implementation procedures billing/revenue management system and transactional procedures
General understanding of capital equipment revenue recognition guidelines and accounting principles.
Support field team in contract-related items and supporting asset-level analysis
Advise on complex system and deal strategy
Provide support for all Dispensing RMA requests
Manage incoming RMA requests for strategy, creation, processing and validation
Aim to protect client interests (margin, risk, policy, etc.), escalating as needed
Proactively manage and prioritize work within your queue to effectively execute on daily operations
Ensure all cases completed by end of month deadlines
Track and report on pending workload cases
Participate in departmental goal-setting and seeing through to completion
Participate in peer training and peer review activates as needed
Qualifications
BA/BS required (in lieu of a Bachelor’s Degree, minimum seven years’ business experience)
Minimum 3 years of experience in contracting and/or system and deal analysis
Proficient in Excel and SF.com
Good communication & analytical skills
Ability to successfully communicate internally and externally, manage complexity and make independent recommendations
General understanding of commercial contract management, including contract strategy development, negotiations, and policy development
Proven ability to quickly establish credibility, trust, and support within all levels of organization
Strong customer centricity skills, able to negotiate/adapt to business needs while maintaining protection of client interests
Key Competencies
Customer Focus
Action Oriented
Business Acumen
Process Effectiveness
Analytical Thinking
Detail Oriented
Independent Worker
Quick Learner
Knowledge Retention
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Staffing and Recruiting
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