Skills Required: · Years of Experience Required – 10 + Years of experience · Degrees or certifications required - A Degree I computer Science is preferred but not required. · Best vs. Average – Experience with products and customer service skills. Responsibilities: • Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity • May install software or perform hardware testing remotely • Enter commands and observe system functioning to verify correct operations and detect errors • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Top 3 Hard Skills Required 1. Minimum 10+ years' experience with Previous Dynamics finance operations (Dynamics AX ) Experience working dual write, and performance or upgrades 2. Minimum 10+ years' experience with customer service. 3. Minimum 10+ years' experience with experience analyzing SQL queries and query plans.
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Industries
Staffing and Recruiting
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