Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.
This is a part-time, year-round position. The Night Auditor works from 11pm - 7am and is responsible for handling front office reception and administration duties overnight. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Computer literacy and willingness to learn new computer systems is expected.
For those hired into full-time year round positions, you are provided with medical, dental and vision options. Working here gives you access to both Boyne Resorts and Marriott team discounts worldwide. Simply put, you get the best of both worlds.
Some perks of working full time year-round for Inn at Bay Harbor include:
A free Golf Pass and Ski Pass for both you and your family
A free The Highlands downhill mountain bike park season pass for you and your family
40% off at the various Boyne Resorts Restaurants
30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
Free Passes to Avalanche Bay Water Park at Boyne Mountain
Discounts on Boyne Resorts lodging for Friends and Family
Discounts at Marriott hotels worldwide for Friends and Family
Tuition Reimbursement
Service and Loyalty Bonus Program - up to 5% of gross wages per season!
PTO and Paid Sick Leave
Health/Dental/Vision Insurance
HSA company match
401K with company match
Responsibilities
Welcome, greet and make guests feel comfortable and valued for the duration of their visit.
Properly perform check-in/check-out procedures in regards to guest accounts
Keep accurate account of monies in cash drawer
Answer phones
Respond promptly and courteously to any guest request
Keep professional attitude and demeanor during all guest interactions
Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations
Print daily reports for each hotel department and deliver accordingly
Qualifications
Must be available weekends, weeknights, and holidays
Applicants must be 18 years old
Long periods of standing required
Computer skills are mandatory
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Hospitality
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