Program Analyst

Program Analyst

Full Time Permanent

Remote (USA)

US Citizens/Permanent Residents only

Overview:

We are seeking a Program Analyst with at least two years of experience in QuickBase. The ideal candidate will be adept at managing user priorities, modifying fields, and enhancing forms and reports. This growth position offers the opportunity to increase responsibilities, stretch abilities, and gain experience with multiple systems.

Job Responsibilities:

Training and Support:

• Provide administrative support for MES Capture, including access and security.
• Offer ongoing support and maintenance for MES Capture, including troubleshooting and resolving issues.
• Train or coordinate training for system end users.
• Represent IT at customer review meetings as needed.
• Provide on-call support during critical system events.
• Support the Production Change Management Process.

Design:

• Collaborate with Subject Matter Experts (SMEs) and Product Owner to gather and analyze business requirements.
• Translate business requirements into technical specifications.
• Conduct thorough testing and quality assurance to ensure solutions meet functional and performance requirements.
• Document requirements, specifications, and processes for clarity and knowledge transfer.
• Make required changes to Quickbase applications.

Development and Implementation:

• Provide development support on defects and releases for the Capture app.
• Support the implementation of new releases of Capture to meet business needs.
• Produce and maintain timelines for implementations and application releases.
• Monitor the progress of software release and IT initiatives for effective project control.
• Track and provide status reporting.

Testing:

• Coordinate and communicate with functional users for the testing and validation of system changes.
• Assist with the design, coding, and development of unit test plans and scripts as needed.
• Direct participation in testing.

Requirements:

• Bachelor’s degree in Computer Science or a related field, or equivalent experience.
• 2+ years of experience using and developing Quickbase.
• Database knowledge, specifically relational (i.e., parent-child, 1, etc.).
• Ability to understand and build in-depth knowledge of how applications work and the business process flows they support.
• Excellent communication skills.

Preferred:

• IT Help Desk support experience.
• Construction industry experience.
• Understanding of SOX requirements.
• Five years of IT support for a construction company or equivalent.