The Quality Assurance Coordinator (QAC) position is focused on maintaining local compliance with State, Federal and BrightSpring Health requirements. The QAC provides leadership oversight to operations in meeting operational goals and ensure safety and satisfaction for individuals supported. The QAC will work with local programs within the region to develop, coordinate, implement, and monitor quality assurance initiatives and training programs to ensure the delivery of high-quality supports to the people and organizations we serve. The QAC plays an integral part in ensuring the operations meet regulatory and contractual compliance. The QAC will provide support to directors and administrators within the region.
External Job Description
Conducts quality assurance and operational reviews, generate reports, and identify desirable corrective and preventative actions
Creates and distributes schedule for quality assurance checks and full audits to ensure audits are completed on a consistent and timely basis
Maintains current knowledge of area program regulatory and company requirements to ensure accurate quality assurance review
Followscompany procedure and practice for completing various program quality assessment audits
Completes Utilization Reviews on a consistent and timely basis
Completes follow-up of Quality Assurance audits on a timely basis
Requests and attends training to maintain current knowledge of area program regulatory and company requirements to ensure accurate quality assurance review
Provides support to the service sites though assistance with quality/compliance regulations
Conducts training and assisting with current and new processes
Provides direction with regulatory compliance
Interprets policy and procedure for operational staff and management
Maintains required training per company guidelines and policy
Completes other duties as assigned
Qualifications
HS Diploma/GED; Bachelor’s degree preferred
A combination of education and homecare experience may be substituted for a degree
Experience conducting quality assurance and continuous improvement activities preferred
One or more years’ experience in quality management
Excellent organizational and written skills
Ability to maintain positive interpersonal communication with employees and customers
About Our Line Of Business
All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer’s/dementia care, respite care and other programs. For more information, please visit www.AllWaysCaring.com . Follow us on Facebook and LinkedIn.
Salary Range
USD $20.00 - $22.00 / Hour
Seniority level
Entry level
Employment type
Full-time
Job function
Quality Assurance
Industries
Hospitals and Health Care
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