Quality Manager

Please note that we are looking to fill this position within 2-4 weeks.

GENERAL OVERVIEW:

The Quality Manager has the responsibility to ensure that the specifications for customers’ products, and the processes used by Qualicoat to properly process those products, are accurately defined, documented, fully understood, and appropriately communicated throughout the entire organization and supply chain. Ensuring continued product integrity is the foundation on which to build customer loyalty and the highest level of morale for our dedicated employees. The tasks and responsibilities of the Quality Manager must be carried out with the utmost integrity, dignity, and professionalism so that the knowledge and ideas of the entire workforce are integrated into Qualicoat’s methods and practices.

OBJECTIVES:

• Manage and ensure that the Quality system is effectively implemented and maintained in accordance with ISO 9001/2015 standards (Management Representative) and ITAR regulations.
• Measurable reduction in the existing level of non-conforming parts.
• A fully developed and implemented training plan for department staff.
• A fully functional and implemented formal Discrepant Material Report (DMR) system.
• A fully functional and implemented calibration program for measuring equipment and production control devices.
• Review of existing Engineering Department customer products filing system, with a goal of creating reliable and easily accessible electronic files that will permit the reduction of, and reliance on, “hard copy” documents
• Develop and implement a departmental documentation system that provides for:
• Capturing all existing company documents
• Permitting the creation of new documents
• Allocating each document a unique identification
• Proper document revision control
• Easy access by users
• Security to prevent tampering of Master Files
• Review and enhance the existing “Q Panel” paint sample distribution system
• Become more knowledgeable in customer products and company processes
• Actively promote Company quality values throughout the entire organization

LEVEL OF EMPOWERMENT:

• Has authority to stop shipment of any order due to non-conformance
• Has the authority to stop any activity that is in violation of the Quality Management System
• Has the ability to authorize overtime in the Quality Department
• Has the authority to, within reason, purchase supplies and equipment to keep the Quality
• Department functioning but may not make large equipment or product purchases without
• the authorization of the company President.

ACCOUNTABILITY:

• The role is accountable to:
• The Customer ensures that finished products meet or exceed customer standards of conformity and for resolving problems and non-conformances when products fail to meet those standards.
• The Company and its President by accomplishing the tasks and objectives that are assigned in a timely fashion.
• The Management Team by working with the Team communicating quality issues in a timely fashion and guiding the team through the problem-resolution process, to meet production goals.
• The Staff by providing the necessary tools and training to facilitate Quality Management
• System requirements.
• Themself by conducting business honorably and work in an ethical manner with co-workers at all times.

ROLE CATEGORIES, AREAS OF RESPONSIBILITY, AND DUTIES:

The Quality Manager must commit to being a role model for other employees. A very high

degree of honesty, integrity, professionalism, and decorum is required at all times. The working

environment within Qualicoat calls for the mastery of the following roles:

• LEADER of people
• MANAGER of events, situations, and circumstances
• FACILITATOR for new methods, ideas, and practices
• TRAINER for new skills and technology
• ORGANIZER of systems and methodology
• COACH to all direct reports
• Needs a high level of endurance and mental capacity
• Must be able to multitask and keep a clear focus on the major goals of the Organization
• Monitors the success and development of direct reports by continually visually assessing
• staff performance of assigned tasks and by completing a periodic written Employee
• Performance Review
• On occasion, acts as an ADVISOR to the President on issues associated with the
• performance of the company and product integrity

ROLE REQUIREMENTS:

Communication

• Must have excellent written and verbal communication skills and be proficient in the use of the following computer systems:
• Ability to read, comprehend, and interpret technical documents written in English such as operating and maintenance instructions, procedural manuals,
• Ability to speak effectively, clearly, and persuasively before groups of customers or employees of an organization in all situations.
• Microsoft Word, Excel, and Outlook
• Epicor
• Must be able to effectively communicate with all levels of the Qualicoat Organization, customer, and supplier base.
• Approaches co-workers, management, customers, and vendors in a tactful manner.
• Treating others with respect and consideration regardless of their position.
• Listens and gets clarification on all aspects of the position.
• Requests additional information when needed.
• Responds positively under pressure.

Must be competent in writing detailed and technical:

• Procedures, work instructions, Technical Data Sheets, official industry and customer standards and specifications.
• Ability to professionally write routine reports, and business correspondences clearly and informatively, using correct grammar and spelling. Varying writing style to meet needs.
• Demonstrates group presentation skills

OTHER SKILLS-SETS:

The Quality Manager must possess a high degree of tolerance, patience, and understanding in a consistent and impartial manner.

Adaptability

• Adapts to changes in the work environment.
• Has the ability to multitask and manage competing demands.
• Changes approach or method to best fit the situation.
• Able to deal with frequent change, delays, or unexpected events.

Safety and Security

• Observes safety and security procedures regularly and reports potentially unsafe
• conditions to appropriate personnel.

EDUCATIONAL AND POSITION EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in quality, Engineering or other related field
• Minimum of five years of Quality, or Engineering, supervisory experience in a manufacturing environment, including Management of ISO 9001 Quality Systems.
• Must possess a thorough understanding of Quality and Engineering systems and practices
• Quality management: 5 years (Required)
• Time management: 5 years (Required)
• Problem management: 5 years (Required)
• Leadership: 5 years (Required)
• ISO 9001: 5 years (Required)

PHYSICAL REQUIREMENTS:

• The Q.A. Tech must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception Ability to adjust focus, and ability to see in color.
• While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to stand and walk.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl.
• While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather).
• The employee is occasionally exposed to work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme heat (non-weather) and risk of electrical shock.
• The noise level in the work environment is usually moderate.

Pay: $75,000.00 - $90,000.00 per year

BENEFITS:

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance